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Nilanjan Basu

Nilanjan Basu

Software Engineer

Followers of Nilanjan Basu1000 followers
location of Nilanjan BasuNoida, Uttar Pradesh, India

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  • Timeline

  • Skills

    Large program management
    Crm
    Salesforce.com
    Veeva
    Microsoft crm
    Software project management
    Resource management
    Banking and financials domain expertise
    Telecom mediation
    C++
    Sybase adaptive server
    Program management
    Global delivery
    Solution architecture
    Sdlc
    It strategy
    Enterprise architecture
    Business analysis
    Requirements analysis
    Agile methodologies
    Business intelligence
    Management
    Pre sales
    Business process
    Customer relationship management
    Software development life cycle
    Six sigma
    Quality management
    Team management
    Operations management
    Vendor management
    Manufacturing
    Iso
    Kaizen
    Quality assurance
    Spc
    Process improvement
    Project management
    Lean manufacturing
    Erp
    Cmmi level 5
    Dmaic
    Operational excellence
    Quality system
    Product development
    Iso 9000
    Supply chain management
    Leadership
    Tqm
    Engineering
    Project planning
    Cross functional team leadership
    Continuous improvement
    Process engineering
    Business process improvement
    Fmea
    Minitab
    Testing
    Quality control
    Production planning

  • About me

    Passionate about technology, I am a go-getter who has delivered success in several challenging technology and business leadership roles across the globe. I have been instrumental in building new technology capabilities and high-performance teams from scratch. Currently working as an Associate Director in the Salesforce team of Cognizant. With more than 19 years’ experience in Business development, Product & application development, project management & delivery assurance across diverse industries, I have a strong track record of advising customers on the following key decisions areas while planning & implementing CRM projects:  Short and long term Objectives  Business IT Alignment, As-Is vs Transformation  Reuse vs Build, cost benefit analysis  Stakeholder expectation management  Risk identification & mitigation

  • Education

    • St. Joseph's College

      -

    • University of Calcutta

      1992 - 1994
      Master of Science (M.Sc.) Geology/Earth Science, General First Class

  • Experience

    • Intarka

      Jan 1998 - Jan 1999
      Software Engineer

    • UBEST

      Jan 1999 - Jan 2000
      Consultant

    • TCG Software Services

      Jan 2000 - Jun 2002
      Senior Software Engineer

    • Cognizant

      Jun 2002 - Jan 2018
      Associate Director

      I help customers create innovative digital solutions for the next generation customer experience driven by an industry leading digital platform - SalesforceWork closely with my customers, partners and relevant stakeholders to drive their digital initiatives, from strategy till executionGlobal Program Manager for MetLife Salesforce engagements, responsible for Business development, Technology consulting, solution design across 14 Orgs and 40 applicationI Lead the Standardization initiative of the Pre-Sales process & artifacts for faster turn-around time while not compromising qualityWorking on a Tool to automate the Salesforce estimation process Show less

    • Capgemini

      Jan 2018 - Jul 2021
      Director Digital Customer eXperience

      Salesforce Kolkata Practice Lead, responsible for all North American Opportunities

    • Marlabs LLC

      Jul 2021 - now
      Senior Director Salesforce Consulting

  • Licenses & Certifications

    • SFDC Admin Certification