Hind Almoaamar

Hind Almoaamar

Customer Services

Followers of Hind Almoaamar3000 followers
location of Hind AlmoaamarRiyadh, Saudi Arabia

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  • Timeline

  • About me

    Operations Manager with 15+ Years of Experience | Business Development | Project Management | Market Research | Leadership Skills | Communication Skills

  • Education

    • Faculty of Education

      1998 - 2002
      Bachelor of Arts - BA EDUCATION
  • Experience

    • Riyad Bank

      Nov 2002 - Jul 2004
      Customer Services
    • Banque Saudi Fransi

      Jul 2004 - Nov 2014
      • Operation Support Manager

        Feb 2011 - Nov 2014
      • Branch Manager

        Jul 2006 - Feb 2011
      • My Family Relationship Officer

        May 2005 - Jun 2006
      • Customer Services Representative

        Jul 2004 - Apr 2005
    • Elm Company

      Dec 2014 - Nov 2019

      ● Taqat – Elm representative with our clients (HRDF).● Implemented the day-to-day operations assigned for the project Department / Section.● Identified opportunities for continuous improvement of systems, processes and practices considering, improvement of business processes and productivity improvement.● Prepared reports of project Department / Section timely and accurately to meet company and department requirements, policies, and standards.● Developed operations systems; developed, implemented, and evaluated internal policies and procedures.● Made important policy, planning, and strategy decisions.● Helped promote a company culture that encourages top performance and high morale.● Interpreted data, analyzed results, and reported continuously to improve performance.● Supported the quality and performance strategic direction of the JPC in line with HRDF Taqat objectives. (CRM data/IMF audits).● Achieved the highest number of placements among all providers (Ladies JPCs) in 2018 by achieving 1968 placement.● Achieved the highest number of placements in Taqat Elm in 2019 by 2273 (102%).● Elm Company representative in Leqaat-2019 Career Fair “HRDF”. Show less

      • Deputy Operation Manager.

        Apr 2015 - Nov 2019
      • Employer Relations Advisor

        Dec 2014 - Apr 2015
    • Maximus

      Dec 2019 - Oct 2020
      Business Development Manager

      ● Developed a growth strategy focused both on financial gain and customer satisfaction.● Arranged business meetings with prospective clients.● Promoted the company’s products/services addressing or predicting clients’ objectives.● Built long-term relationships with new and existing customers.● Collected and analyzed data to learn more about labor market needs.● Worked with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

    • Emdad Al Khebrat

      Nov 2020 - now
      Operations Manager

      ● Planned and executed recruitment journey for nationalization project.● Developed a work plan to guide and directed the JS to overcome any challenges in the interviews.● Supervised, designed, and customized the workshops and training the team accordingly.● Planned & execute job fairs and career events.● Audit and quality checked of all recruitment processes to ensure placement numbers are correct.● Collaborated with internal departments to facilitate client's need fulfillment.● Resolved complaints and looked for client's needs & satisfaction.● Recommended ways to improve our employer brand.● Achieved MOT (Ministry of Tourism) nationalization project target; 9,500 Jobs placement in 2023.● Achieved HRSD (Ministry of Human Resources & Social Development) Tawteen project target; 125,000 Jobs placement in 2022.● Achieved MCIT (Ministry of Communication & Information Technology) nationalization project target; 16,000 Jobs placement in 2021. Show less

  • Licenses & Certifications

    • The Art of Coaching your Sales Team

      Investment for Training & development
      Jan 2013
    • The Art of Motivating your Sales Team

      Investment for Training & Development
      Jan 2012
    • Stress Management in Sales Environment

      Investment for Training & Development
      Jan 2011
    • Communication Effectiveness & Building Sales Relationship

      Investment for Training & Development
      Jan 2010