
Mohamed Gahed
Customer Service Representative

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About me
"Dual Role: senior Property Consultant, Business development manager , and Asset Manager | Maximizing Wealth through Real Estate and Financial Strategies"
Education

Al-Ola language school
1987 - 2005High school High School/Secondary Diplomas and Certificates
IMI International Management Institute Switzerland
2005 - 2009Bachelor's degree Hotel Managmenthotel managment
Experience

Aramex
Feb 2014 - Oct 2014Customer Service RepresentativeResponsible for maintaining all the interactions with the customers. Follow up with the sales cycle. Customer service and order processing. Responsible for maintaining proper customer information. Schedule and conducts visits to the customers. Follow-up on customer complaints and any other customer requirements. inbound & outbound calls.

Majid Al Futtaim
Jan 2015 - Apr 2016Sales ExecutiveAttend meetings for reviewing sales performance. Discuss client credit card needs and suggest how to meet those needs. Responsible for showcasing credit card samples and catalogs to clients. Describes the terms of use for the cards and the prices. Follows leads from other clients who may have interest in using the credit cards. Assists clients in resolving complaints about the credit cards or issues that may arise during card use. Demonstrates to the buyers how the credit card is used. Preparation & Finalization of monthly/quarterly/yearly Board Statements. عرض أقل

Zomato
Jan 2016 - Dec 2017Sales ManagerEstablishes sales objectives projecting expected sales volume and profit for existing and new products. developing field sales action plans. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. Completes national sales operational requirements by scheduling and assigning employees; following up on work results. Maintains national sales staff by recruiting, selecting, orienting, and training employees. Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed. عرض أقل

Coldwell Banker New Homes
May 2018 - May 2020Property Consultant
Set Hub
Jul 2020 - Jul 2021Renewal Specialist
Engel & Völkers Dubai
Aug 2021 - Sept 2023Senior Property Consultantworking on Offplan in parallel with secondary market focused on luxury properties helping clients find the best future home & cross selling off plan projects to fulfill client needs in one place .

The First Group
Oct 2023 - Aug 2024Senior Business Development ManagerDevelop and execute business development strategies to expand our real estate operations in Jordan, KSA, and Egypt.Identify and pursue new business opportunities, including partnerships with real estate agencies,Build and maintain strong relationships with key decision-makers in the real estate industry.Design and implement training for real estate brokers to enhance their sales skills, product knowledge, and understanding of our properties.Conduct regular training sessions to educate brokers on effective selling techniques, market trends, and competitive advantages.Provide ongoing support and guidance to brokers to ensure they meet sales targets and deliver exceptional customer service. عرض أقل

Magna Developments
Feb 2025 - nowSenior Property Consultant
Licenses & Certifications

Data Privacy Law and Real Estate Industry
INNOVATIONS EXPERTS REAL ESTATE INSTITUTEMar 2022
Rera certificate
Dubai Land DepartmentFeb 2022.webp)
Google analytics
Google Digital Academy (Skillshop)Jun 2020
Certified Real Estate Inspector (CRI)
IE Real Estate InstituteFeb 2022
Languages
- enEnglish
- arArabic
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