TRISHA SAHA

Experience

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  Tata Global Breverages Ltd

  Dec 2009 - Jan 2010

  Market Research Intern

  Management Trainee Program-Market Research and project presentation on Reach and potentiality of Tata Tea Gold Darjeeling

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  Tanaya Enterprise

  Feb 2010 - Mar 2012

  Administrative Assistant

  Office Administrative Assistant in a Marketing and Distribution Unit- Dealer Accounts, stock management,Billing and ERP and SAP Management

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  Oxford University Press

  Jul 2012 - Aug 2014

  Educational Sales Consultant

  Acting as Education Sales Consultant , involving in consultative Selling , interacting with core customer base i.e. Professors, Institutional heads; understanding their basic requirements, identifying gaps, leveraging opportunities and ensuring adoptions in Book Market . Sale Management in B2B & B2C ,Dealer Management along with Channel Sale Management

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  India Yamaha Motor Pvt. Ltd.

  Sept 2014 - Apr 2022

  Regional CS Training Manager

  Working as a Regional CS trainer, generating training need analysis, developing customized module, imparting training to Sales & other support functions.Network Quality Improvement , CRM Appointment, Training & Monitoring, Digital Marketing Management via CRMs,Customer Engagement Activity Implementation,Customers Complaint ManagementsExecute CSI Benchmark Survey & improve CSI & Dealer Audit & EvaluationAlso Volunteered for a Special Brand Communication BTL Activity- Zippy Music Circle Show less

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  Bugaboo

  Jan 2024 - now

  Global Product Trainer

  -To Design, Develop & Deliver Sales Training to Internal team & Clusters Worldwide-To do TNA, Learning needs analysis and tracking training effectiveness-To manage E-Learning portal & content creation with Figma -To collaborate with the Sales management team across Globe & Follow Development needs-To be part of Product Launch ,Webinar Q&A-To curate Product Video Guidelines & include key customer communications