Experience

• 

  Vodafone ireland

  Nov 2007 - Dec 2012

  I had the privilege of working with corporate and global customers as a member of the Vodafone Global Enterprise team. This experience allowed me to develop an in-depth understanding of Vodafone's wide range of products and services, and how they integrate into the overall business operations. My role involved working closely with clients to understand their unique needs, providing tailored solutions, and ensuring seamless service delivery.Through this, I built strong, long-lasting relationships with account managers and consistently maintained excellent rapport with clients, ensuring their satisfaction and fostering trust. My expertise in navigating Vodafone's offerings helped clients leverage the full potential of our solutions to meet their business objectives. Show less

  • Global Account Executive

    Jun 2010 - Dec 2012

  • Corporate Account Executive

    Dec 2009 - Jun 2010

  • Business Care Executive

    Jun 2009 - Dec 2009

  • Premier Care Executive

    Jun 2008 - Jun 2009

  • Bill Pay Customer Service Representative

    Feb 2008 - Jun 2008

  • Credit Management Executive

    Dec 2007 - Feb 2008

  • Prepay Customer Service Representative

    Nov 2007 - Dec 2007
• 

  Aib merchant services

  Jan 2013 - Jun 2013

  Regional relationship manager
• 

  Accenture

  Jun 2013 - now

  Havoc is a multidisciplinary team that explores, provokes, discovers and builds innovation with Accenture, our clients and with our ecosystem partners. We work with Accenture’s most valuable clients and client account teams across all industries to explore and solve our client’s most pressing challenges across a wide range of subject areas.As part of the Client Experience practice, I collaborate closely with Growth Leads in Havoc to understand key client questions and craft impactful, memorable journeys during their time in the Dock.A core focus of my role is driving the adoption of new and existing technologies within the team, ensuring dynamic and effective use of platforms and tools to maximize client impact. Show less

  • Technical Production Lead

    Apr 2017 - now

  • UKI Service Desk Analyst

    Dec 2015 - Mar 2017

  • UKI Video Conference & Events Coordinator

    Nov 2014 - Nov 2015

  • Ireland Events Coordinator

    Jun 2014 - Nov 2014

  • Location Services Associate

    Jun 2013 - May 2014