
Pallavi J
IT Analyst

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About me
Vice President - IT Infrastructure
Education

Sikkim Manipal Institute of Technology - SMU
-MSC IT IT
Experience

Aditya Birla Group
Feb 2005 - Jul 2006IT Analyst
Thomson Reuters
Sept 2006 - Apr 2011Senior Systems Engineer-Lead role for several Datacenter Migration, virtualization and Server Management projects -Servers Management ,Troubleshoot hardware and OS related issues-Virtual infrastructure management – Manage all the virtual infrastructure available including ESX hosts, VCs and VMs-physical and virtual servers delivery-Virtual Server Building and P2V Migration.-Administration and Managing Blade Servers – IBM Blade Server, HP Blade Server, Egenera Blade Server etc.-Troubleshoot different Blade servers and chassis related issues, firmware upgradation etc.- Administration and Managing HP BL460C & BL490C G6 virtualization Blade Servers- Managing HP On Board Administrator (OA), System Insight Manager (SIM) and Virtual Connect Enterprise Manager (VCEM).-Administration of windows 2000/2003/2008 servers Show less

Société Générale
Apr 2011 - Dec 2014Tech Lead-Managing local Datacenter with 350+ servers and global datacenter with 3000+ servers- Managed several projects in Project Manager Role related to Datacenter Migration, Datacenter Movement, Datacenter Consolidation, IT Infrastructure Upgrade etc.- Planning and Executing BCP/DR Drills- Manage Production and Disaster Recovery sites - Develops and maintains technology policies, standards and procedures, develops and maintains related technology checklists.- Manages technology inventory to include procurement and disposal.- Analyzing, reporting, giving recommendations and developing strategies on how to improve quality.- Liaison with different internal teams, vendors and contract management in order to manage the local data centre- Manage monthly Windows Patch Campaign for all the windows servers in Europe and APAC region Show less

Wells Fargo
Dec 2014 - Jul 2015Technology Manager- Manage a team of highly skilled Subject Matter Experts responsible for Engineering and support of IT Infrastructure of Wells Fargo.- Manage project team, build collaborative partnerships with stakeholders.- Estimates costs, timescales and resource requirements for the successful completion of each project / Deliverables.- Prepares and maintains project plans and tracks activities against the plan.- Develops and maintains technology policies, standards and procedures, develops and maintains related technology checklists.- Manages technology inventory to include procurement and disposal.- Analyzing, reporting, giving recommendations and developing strategies on how to improve quality.- Liaison with different internal teams, vendors and contract management in order to manage the data centre.- Providing solution for highly complex issues escalated by different team within the organization- Allocating tasks to team members and supervise and manage the overall performance of team.- Ensuring Incidents are fixed within the defined SLA, All changes are performed with in the agreed timeline.- Appropriate Outage notification sent as per the need- Root cause analysis for highly complex issues- Effectively manage project team, build collaborative partnerships with stakeholders.- Estimates costs, timescales and resource requirements for the successful completion of each project / Deliverables.- Prepares and maintains project plans and tracks activities against the plan.- Develops and maintains technology policies, standards and procedures, develops and maintains related technology checklists.- Manages technology inventory to include procurement and disposal.- Analyzing, reporting, giving recommendations and developing strategies on how to improve quality.- Liaison with different internal teams, vendors and contract management in Show less

IBM
Jul 2015 - Mar 2019Senior Project Manager - IT Infrastructure- Managing Various IT Infrastructure Projects related to Data-center Migration, Data center Movement, Data-center Consolidation and different IT Infrastructure Setup and Upgrades etc.- Manage a large project team based in various location across the globe and build collaborative partnerships with stakeholders.- Estimates costs, timescales and resource requirements for the successful completion of each project.- Prepares and maintains project plans and tracks activities against the plan.- Provide leadership, guidance and support to the project team ensuring the performance of the Project team is of a high standard- Focus on driving Quality Improvements for Project Execution and overall client experience by delivering contractual commitments within scope, schedule and budget to meet or exceed client expectation.- Liaison with different internal and external teams, vendors and contract management.- Ensuring Continuous Improvements to improve cost, quality and productivity Show less

DXC Technology
Mar 2019 - Dec 2019Senior Manager - Data Center & Cloud Migration
Novo Nordisk
Dec 2019 - Dec 2022Senior Manager - IT Infrastructure
JPMorganChase
Dec 2022 - nowVice President - IT Infrastructure
Licenses & Certifications

ITIL Foundation V3
ISEB
MCP [Microsoft certified Professional]
Microsoft
MCSA [Microsoft Certified System Administrator]
Microsoft
PMP

VCP [VMware Certified Professional (Vsphere 4)]
VMWARE- View certificate

Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileOct 2015
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