Marcus Rivera

Experience

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  Starbucks

  Oct 2018 - Jun 2019

  Barista

  Crafting beverages in a timely manner, Supporting customers and making sure they have everything they need.

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  100 Black Men Of Jacksonville

  Jun 2019 - Aug 2019

  Camp Instuctor

  Teaching kids Computing and Coding in HTML and SQL

• 

  Re-Tech Smartphone Centers

  Aug 2019 - Oct 2019

  Repair Technician
• 

  UBreakiFix

  Dec 2019 - Jul 2020

  Repair Technician
• 

  Batteries Plus Bulbs

  Jul 2020 - Mar 2021

  Sales Associate
• 

  Best Buy

  Nov 2021 - Mar 2023

  Advanced Repair Agent
• 

  PAX Technology, Inc. (North America)

  Nov 2022 - now

  Repair Technician

  Repairing POS devices of multiple makes and models, ranging from basic to advanced repair solutions. Duties/ Responsibilities: • Troubleshooting and providing solutions to device issues. • Maintaining high levels of ethical standards to protect customer data. • Entering repair data for record-keeping purposes. • Able to accurately and efficiently test, troubleshoot, repair electronic devices at SMD/IC/component level • Maintain, manage, track, and log inventory of product in workstation and responsible work area • Perform quality work checks to ensure the product meets quality standards • Be able to read, interpret, understand, and follow blueprints, schematics, diagrams, specifications, bills of materials, testing software on-screen prompts & instructions, and other written instructions or procedures to accurately assemble equipment and products • Be able to utilize production and maintenance tools and equipment such as proprietary testing system, electric screwdriver, compressed air system, ionizing air gun, torque gauge/tester, soldering station, heat plate, PCB rework station, testing system & equipment, label printer, electric scale, scanner, digital caliper Windows PC, etc. Show less