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Divya Pari

551 followers

Bengaluru, Karnataka, India

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Timeline
About me
Quality Specialist Lead
Education
- Symbiosis Centre for Distance Learning
  2020 - 2022
  PGDM in Business Administration- Operations Business Administration, Management and Operations
- New Horizon College of Engineering
  2013 - 2016
  Bachelors of computer applications Computers
Experience
- Amazon
  Sept 2016 - now
  Actively involved in the Process Development projects - Age Ticket Analysis, Cross Market Place Tickets, Zeus Tool launch, High Velocity Tickets.Worked on 1000+ Products, Detail Page correction,Product compliance, Product return analysis, Managing suspension and Unsuspension of seller's listing, Brand Registered sellers, Fulfillment by Amazon(FBA) sellers, addressing the Seller Queries and virtual check of products from the Fulfillment Center.Publishing the Last Modified Report daily - this report is to highlight the pending lobby cases of Associates.Initiated a Project called Daily Quality check- this involves in checking all the Resolved tickets and enhance associate performance. Focusing on main parameters and publish the data across the Team.Conducting Team Activity once in every week. Awarded as the CSAC spot 2021 - Quality. Show less
  - Sr. Quality Specialist
    Sept 2021 - now
  - Sr. Seller Partner Support - CS Andon Cord NA, SPS Project Work
    Dec 2018 - Sept 2021
  - Quality Auditor - Snow Ball Team
    Dec 2017 - Dec 2018
  - Seller Support Associate
    Sept 2016 - Dec 2017
Licenses & Certifications
- Lean Six Sigma Management
  Udemy
  Feb 2023