Ammar Alkayed , PHRi , CHRM

Experience

• 

  Standard Chartered Bank

  Oct 2007 - Feb 2008

  Sales Officer

  1. Achieve set targets for sales of SME every month.2. The job is an outdoor & indoor sales job requiring meet potential customers at their offices / home tosell SME products.3. Relationship building to increase bankbook for the SME Segment.4. Work closely with other banking departments to ensure best quality service is provided to customers.5. Ensure to identify areas of possible frauds.6. Reviewing the bank statement and the audit statement for the company.7. Getting approvals from credit department and get checks from the customer عرض أقل

• 

  Emaar Properties

  Apr 2008 - Feb 2009

  Contact Center Executive

  1-Answer inbound calls as well as assist customers who have specific inquiries.2-Sell product and place customer orders in computer system.3-Provide customers with product and service information.4-Update the existing databases with changes and the status of each customer/prospective customer.7-Follow-up on customer inquires not immediately resolved.8-Recognize, document and alert the supervisor of trends in customer calls

• 

  GIG | Arab Orient Insurance Company

  Mar 2009 - May 2015

  Health Insurance Assistant Manager

  1-Managing group and individual health insurance renewals, optimizing client outcomes.2-Crafting comprehensive reports with insightful analyses and recommendations.3-Calculating projected renewal ratings for client budgeting.4-Pricing plan design changes and elucidating financial impacts.5-Collaborating with Account Executives to enhance plan designs and mitigate client risks.6-Issuing and renewing medical insurance contracts for both corporate and individual clients.7-Providing health insurance cards and offers to contract members.8-Analyzing statistical data for risk and liability forecasting.9-Assessing individual and corporate insurance applications for risk evaluation and acceptance.10-Guiding clients to understand offered features, services, and products. عرض أقل

• 

  Orange Jordan

  May 2015 - now

  1-Building and nurturing relationships with employees, managers, and stakeholders.2-Collaborating with senior management to align HR strategies with business objectives.3-Overseeing recruitment, onboarding, retention, and career development.4-Ensuring employee motivation, productivity, and well-being.5-Setting performance goals and providing improvement guidance.6-Ensuring compliance with employment laws and communicating HR policies.7-Providing strategic talent guidance for business goal achievement.8-Crafting candidate experiences reflecting employer values.9-Collaborating with stakeholders to understand hiring needs.10-Screening and assessing candidates for role fit.11-Managing end-to-end hiring, including onboarding.12-Conducting market research for hiring insights.13-Analyzing recruitment effectiveness and suggesting improvements.14-Implementing inclusive hiring practices for diversity and equity. عرض أقل 1-Collaborating with various units to implement policies.2-Cultivating equality and diversity in the organization's culture.3-Managing the full recruitment cycle from job adverts to candidate selection.4-Developing and implementing policies on working conditions, performance management, and more.5-Advising on pay, benefits, and conducting regular salary reviews.6-Providing guidance on employment law interpretation.7-Strategizing HR planning for short-term and long-term staffing needs.8-Overseeing employee healthcare and safety procedures.9-Assisting in applicant interviews and qualification evaluations.10-Maintaining salary structures and job documentation & managing payroll processes.11-Conducting engaging new employee orientations. عرض أقل

  • Human Resources Business Partner Manager

    May 2022 - now

  • Human Resources Team Leader

    May 2015 - May 2022