Sarah (Kalunga) Maila

Experience

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  Accenture contracting with Edcon

  Feb 2012 - May 2012

  Onsite Technician

  Verifone VX810 installations, Troubleshooting, Server upgrades and replacement. Asset audits for Edcon.

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  Gijima

  May 2012 - Jul 2012

  Desktop Support Technician
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  Zensar Technologies

  Jul 2012 - Jan 2014

  Software Engineer

  I attended a 3 months IT training program in Pune, India for Software Testing In the beginning of my Software Testing Career. Below is some of the Fundamental concepts that was covered during this training :Basic Principles and Concepts of Software TestingIntroduction to different types of Software Models i.e SDLC, V-Model and AgileTesting TypesWriting Test CasesTest PlanningTest ExecutionTest DesignDefect Management Life CyclePractical Introduction to Quality Center 11.0 Test Management Tool.My Skills: • Thorough knowledge of the principles of functional and non-functional testing• Understanding of Software Development Lifecycle• Understanding of Test Case Lifecycle• Passion for software testing• Enthusiasm for team work• Track record of innovation in testing• Enthusiasm for continuous learning and improvement• Understanding of defect management• Understanding of decision logic tables• Good understanding of testing methodologyMy Personal Attributes:• Strong communication skills both verbal and written• Ability to work in a team• Analytical ability and logical thinker• Attention to detail• Positive attitude• Problem solving skills• Strong level of assertiveness• Self-driven, take initiative and ability to work independently (unsupervised)• Innovative thinking• Proficiency in documentation - test cases, test scripts, handover documentation, provide written test progress and test results• Time management skills to manage own time to meet deadlines• Take ownership of assigned responsibilities• Ability to work in stressful and dynamic environment Show less

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  Discovery Holdings

  Apr 2013 - Feb 2014

  Software Test Engineer

  Write Test Cases,Write Requirements Extracts,Test Planning,Test Execution,Test Design,Defect Management Life Cycle,Using Quality CenterLog In Defects

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  Smoke Customer Care Solutions

  Feb 2014 - Sept 2014

  Quality Assurance Tester

  Working in Agile / Scrum environment.I am Responsible For the Following:> Manage the QA processes > Test the quality enhancement to established web-based and mobile-based applications> Design and execute manual test cases and performing exploratory functional testing> Design and execute regression and integration tests> Identifying, logging and verifying defects in a defect tracking system> Following up defects and fixes with development, support and documentation> Compares expected results to actual results and investigate and resolve discrepancies> Assisting senior staff with general day to day test management activity> Interpret requirement documents and update test documents accordingly Show less

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  Standard Bank South Africa

  Sept 2014 - Dec 2016

  Test Analyst

  I am currently placed in an agile project within the Bank (Card Acquiring) where we are migrating all Payment Service Providers (PSP’s) from CBPR to the ISO Server. We are also Testing Latest Software versions for POS devices for both AR and VeriFone on Retail, Restaurant, Workshop and Forecourt terminals. We use Jira and Confluence for all our project documents daily. And the Systems that we work on Daily is Postilion system and Mainframe IBM (For both Transactions and Settlements of transactions).Duties in Agile Projects:Extract critical application functional requirements and User Scenarios to add to the Regression Test Plan.Inform Feature team of delays in testing activities or problems arising from variances.Investigates new ways to improve the current test processes with the feature team.Track test progress and communicating progress to feature TeamTake ownership of test within the feature TeamExtract Test Plan status report in Regression (Staging) and identify the test scenarios with status blocked and Fail and report to QA Manager and feature Team.Participates in all team info sessions, stand ups, retrospectives and other meetings.Presents learning through team feedback sessionsValues team success over individual success.Effectively defines estimates and manages work backlog.Duties in Waterfall Projects:Analyse and Extract test requirements from Specifications (Functional and Business) prior to drawing up test casesCreate test case (Modular, integrated, volume & regression tests) in QCCreate test data Execute Test and update test cases with the test resultsTrack and record Defects picked up during testingCategorize, Prioritize and report all defectsMonitor and Track progress of testing and turnaround time of defects also initiate and run meetings with Business and Technical teamsDocument Test Cases, Test Plan, defects and follow up on Sign-off procedures. Show less

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  Rubric Consulting (Pty) Ltd

  Sept 2014 - Dec 2016

  Test Analyst

  Analyse and Extract test requirements from Specifications (Functional and Business) prior to drawing up test casesCreate test case (Modular, integrated, volume & regression tests) in QCCreate test data Execute Test and update test cases with the test resultsTrack and record Defects picked up during testingCategorize, Prioritize and report all defects

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  TymeDigital by CommonwealthBank SA

  Dec 2016 - Jan 2018

  Test Team Lead

  Card (Acquiring & Issuing)

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  TYME

  Jan 2018 - Jan 2022

  Test Manager

  -Put complex test strategies together to improve operational and cost efficiencies by tracking, controlling and influencing activities with the specific aim to increase efficiencies through the development of plans to allow the business to be competitive.-Able to handle parallel runs and handle multiple projects.-Understand Agile methodology and work well in Agile environment.-Able to engage at all levels with the business.-Manage Resources, able to know if the resource demand is correct.Work towards a high-level milestone plan.-Establish, align and manage target and budget goals whilst ensuring effective control of costs for own functional areas to increase cost efficiency.-Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements.-Comply with governance in terms of legislative and audit requirements for IT implementation of Quality Assurance programmes.-Implement and maintain all products services to meet quality standards in the quality assurance programmes deployed in the business against required metrics. Show less

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  Bitventure

  Jan 2022 - Jun 2023

  Quality Assurance (QA) Manager at a fintech company that develops and implements digital verification, payment collection and real-time verifications software for South African businesses. As a Senior Manager, I oversee the activity of the quality assurance department and staff, developing, Implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.An additional focus of mine is managing entire projects from inception through to development, testing and deployment into production and daily operations of the application. I develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability.- Responsible for the Agile QA and Operations strategy - Managing team's personal development needs- Process Improvement (definition, refinement and maintenance to ensure best practices )- Managing pipeline & delivery (Capacity planning & prioritization)- Involved in the Technical design sessions- Ensuring data integrity is maintained in non-production environments- Ensuring our clients are delighted with the levels of service delivery received.- Release management- Reporting on Sprint Performance Show less

  • Quality Assurance Manager

    Jul 2022 - Jun 2023

  • Test Manager

    Jan 2022 - Sept 2022
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  Absa Group

  Jun 2023 - now

  Senior Test Manager