Ali Albaik

Experience

• 

  Extensya

  Aug 2015 - Mar 2016

  Junior Engineer
• 

  ARTELCO | Telecommunication Solutions

  Mar 2016 - Sept 2016

  Sales Engineer
• 

  SOLTEK IT

  Sept 2016 - now

  Key Accounts: Middle East University, Double Tree by Hilton, Med Lab.- Led sales efforts for passive and active components projects across various sectors including hospitals, universities, and embassies.- Collaborated closely with clients to understand their specific needs and requirements.- Provided tailored solutions leveraging expertise in telecommunications solutions.- Developed and implemented strategic sales plans to drive revenue growth and market penetration.- Successfully navigated complex projects from initial proposal to final delivery, ensuring seamless integration and client satisfaction.- Maintained up-to-date knowledge of industry trends and technologies to anticipate client needs and provide innovative solutions.- Fostered strong relationships with clients, earning trust and loyalty through exceptional service and support.- Worked closely with internal teams to coordinate resources and ensure project success.- Exceeded sales targets consistently, contributing to company growth and success.- Acted as a key point of contact for clients, addressing inquiries, resolving issues, and providing ongoing support. Show less - Led a solutions team in delivering customized projects for various sectors.- Provided strategic guidance to ensure projects met client needs efficiently.- Acted as a liaison between sales and technical teams for seamless project execution.- Stayed updated on industry trends to drive innovation within the team.- Managed project timelines and resources effectively to meet deadlines and budgets.- Built strong client relationships based on trust and satisfaction.- Contributed to business growth through successful project delivery and client retention.- Supported team members' professional development to enhance overall performance. Show less - Managed a portfolio of client accounts spanning various industries.- Cultivated and nurtured strong, long-lasting relationships with clients, earning their trust and loyalty. - - Acted as the primary point of contact for clients, ensuring their needs were understood and met effectively.- Worked closely with internal teams, including sales, marketing, and technical departments, to develop and deliver tailored solutions that addressed client objectives.- Proactively identified opportunities for upselling and cross-selling additional products or services to existing clients, contributing to revenue growth.- Regularly communicated with clients to provide updates on project progress, address any concerns, and gather feedback to continuously improve service delivery.- Played a key role in driving client satisfaction and retention through exceptional service and support.- Stayed abreast of industry trends, market developments, and competitor activities to provide clients with relevant insights and solutions.- Managed account budgets and resources efficiently to maximize profitability while meeting client expectations.- Provided guidance and support to team members, collaborating closely to achieve shared goals and objectives. Show less

  • Sales Manager

    Nov 2023 - now

  • Solutions Team Leader

    Dec 2019 - Nov 2023

  • Account Manager

    Sept 2016 - Dec 2019