Roma Sondhi

Experience

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  Lloyd's Pharmacy

  Nov 2014 - Sept 2015

  Sales Assistant

  • Used my knowledge of the pharmaceutical industry and products to give advice to customers and answer any queries• Developed my sales techniques in order to promote weekly and monthly products, resulting in the branch reaching its monthly targets.

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  University of Bath

  Nov 2015 - Jun 2019

  Casual Student Ambassador

  • Coordinated tour routes for a large group of people effectively and efficiently, so that visitors gained a strong insight into life at the university, whilst dedicating the right amount of time• Answered questions from prospective students and visitors, giving them a well rounded and insightful answer so that they could gain a firm understanding of what they can expect should they choose to study here

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  N/A Au Pair Family Placement

  Jun 2016 - Jul 2016

  Au Pair

  • Look after two children during the day and sometimes, during the night• Teach English to the children every day (grammar, oral and writing)

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  Nando's

  Sept 2016 - Jan 2017

  Cashier

  • Worked in a fast-paced, high pressure environment whilst making sure I delivered a high level of customer service at all times by maintaining focus and effectively communicating with team members in the kitchen, at the front of house and near the grill • Managed customer complaints by actively listening and responding appropriately

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  Spotahome

  Jun 2017 - Aug 2019

  Student Ambassador

  • Generated sales and interest in the company by creating original social media content on all platforms. This was tracked by management and resulted in gaining commission for each booking that used my code. • Communicated with other ambassadors across Europe to create effective sales strategies. I was able to present my idea of using gifs to other ambassadors and by working collectively, we managed to put this idea into place.• Wrote guest blogs for the company blog page that aimed to advise students who were going to study or live abroad• I was awarded The Ambassador of the Year Award (January 2018) due to my efforts in presenting original ideas and constantly collaborating with the company and fellow ambassadors. Show less

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  Onedirect

  Jul 2017 - Dec 2017

  Administrative and Marketing Intern

  • Managed my daily and weekly workload in both departments to ensure that all deadlines were met in a timely manner and were completed to a high-quality standard.• As I was the first point of contact for customers, I managed and replied to all customer queries and complaints in a timely manner• Created effective solutions to customer complaints. In one case, I had to use data to solve a problem about late deliveries. I had to come up with a recommendation which in this instance, consisted of abandoning one of three couriers.• After completing all of my daily or weekly work, I asked for additional work in the accounts department. Here, I was able to gain an insight into the financial area of the business and communicate with the business’ corporate clients.• Researched competitors and their strategies to produce recommendations to the marketing team and implement these. In particular, I researched the blog pages of other websites and how they managed to successfully deliver insights about their services and products. I used this knowledge to create original blogs whilst using marketing tools, such as Search Engine Optimisation. Show less

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  Clarks

  Jul 2018 - Sept 2018

  Seasonal Sales Team Member

  • Concentrated on each customer, making sure I managed customer’s expectations as well as delivering insightful advice about products available, shoe type and foot type accordingly in order to have a successful sale, especially in busy periods. I managed to meet each one of my sales targets for every shift.• Adapted my sales techniques based on the customers. For example, whilst I was in the children’s department, I would communicate with the child and gain their attention by getting them involved with the process of measuring their feet. • I was able to communicate effectively with all colleagues and senior management who, on one particular occasion, gave me the task of managing the children’s department at the front of the shop. This involved managing my fellow colleagues and offering them advice, whilst also reporting back to management regarding the progress made. Show less

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  Medicine Kitchen & Bakery

  Sept 2019 - Oct 2020

  Front of House Team Member

  • Managed multiple tables whilst maintaining efficient and accurate food and drink delivery consistently to ensure a high-quality service• Effectively communicated with other front of house team members, the kitchen team and the bakery team to ensure quick and accurate food and product delivery at all times, especially during the busy periods• Monitored customers’ orders to deliver a prompt service• Reacted in a professional and helpful manner to all customer complaints and resolved them by actively listening and delivering the service that they expect quickly and efficiently Show less

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  Legal Cheek

  Jun 2020 - Jun 2020

  Virtual Vacation Scheme

  • Gained an in-depth awareness of diverse areas of law, which include debt finance, litigation, and energy and the environment.• Enjoyed working on daily case studies, which developed my client communication, legal research, and prioritisation skills.

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  Bright Network

  Jul 2020 - Jul 2020

  • Attended a series of speaker sessions from Clyde & Co, Herbert Smith Freehills, Slaughter and May, Sidley and Allen & Overy. I gained a diverse and varied insight into the legal industry and various practice areas.• Successfully completed the work sample, which consisted of advising a client regarding the acquisition process and due diligence documentation. It also included providing the client with information regarding dispute resolution and proofreading the non-disclosure agreement document. Show less

  • Commercial Law Internship Experience UK

    Jul 2020 - Jul 2020

  • Bright Network Internship Experience UK: Business, Operations & Marketing

    Jul 2020 - Jul 2020
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  Vistry Group

  Jan 2021 - now

  - Evaluating land opportunities and progressing through the internal evaluation process if feasible-Negotiating acquisition terms and contracts- Effective communication with various stakeholders, such as landowners- Assisting the partnership team in progressing affordable and PRS deals with partners -Led on the land acquisition of the Former MG Works, Longbridge -Led on the land drawdown of two Develop Warwickshire JV sites, Warton Allotments and Top Farm Phase 1-Negotiated land acquisition contract and terms-Evaluated potential land opportunities Rotational Graduate Programme: Commercial, Land, Construction, Sales & Marketing, Customer Service, Development, and Legal Department

  • Land Manager

    Sept 2024 - now

  • Assistant Land & New Business Manager

    Jan 2023 - Sept 2024

  • Graduate Trainee

    Jan 2021 - Jan 2023