Aldi R

Experience

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  CV.Gionurjaya

  Jan 2009 - Nov 2010

  Staft Administrasi & IT

  Cukup Menyenangkan dan agak sedikit rumit dalam pengelolaan anggaran untuk sebuah CV , tetapi saya banyak belajar dari perusaahaan/CV ini.

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  Campago Resort Hotel

  Jan 2011 - Jan 2014

  Front Office Supervisor , e- commerce & IT

  Front desk supervisors typically serve as the face of a hotel. They provide customers with a first and last impression as both greeters of new guests and well-wishers to departing ones. These employees perform or delegate various tasks that are essential to daily operations of a hotel's front desk. These tasks include making or confirming reservations, verifying and collecting payments, issuing room keys, controlling guest access to safe deposit boxes, and contacting housekeeping or maintenance when guests report a problem. Front desk supervisors also provide hotel clerks with necessary training and support. Other responsibilities might include bookkeeping duties, such as balancing accounts, conducting nightly financial audits and referring patron comments and complaints to the appropriate hotel manager. Hotel front desk supervisors must be friendly and outgoing, and possess excellent communication and problem-solving skills. Lihat lebih sedikit

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  Hotel 88 Mangga besar 62 Jakarta

  Jan 2014 - Sept 2016

  Front Office Coordinator

  The front desk coordinator is, first and foremost, a coordinator; his or her job is to ensure that all interactions between administration, employees, customers and outside services run as smoothly as possible. The more specific duties of a front desk coordinator vary depending on the employer (whose desk is being coordinated). In general, this job entails two distinct responsibilities: customer service and correspondence.Front desk coordinators make appointments, manage schedules, direct customers to proper locations and, if necessary, take and process payments. Their primary goal is to effectively and efficiently manage the lobby or greeting area of their employer's business while maintaining professional standards.Additionally, front desk coordinators are entrusted with correspondence. They send and receive both regular mail and e-mail, answer phones, order supplies, deal with billing, maintenance and security procedures and manage the efforts of other employees. In addition, they generally perform clerical duties such as data entry, inventory and other paperwork. In all of these capacities, the front desk coordinator is expected to act with the same knowledge and professionalism used when interacting with clients or prospective clients. Lihat lebih sedikit

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  HOTEL 88 MANGGA BESAR 62 , VIII , 120 JAKARTA

  Jan 2015 - Sept 2016

  Cluster Sales Marketing Manager ( Hotel 88 Mabes 62 , Mabes VIII , Mabes 120 )

  Marketing is a varied discipline that can also include marketplace analysis, brand development, advertising, promotions, social media, public relations and sales. The first phase of marketing is research, analysis and planning, with advertising, PR, promotions and sales coming afterward. If a company has been around a few years and thoroughly understands its marketplace and customers, it might not need much marketing. For example, a company making and selling one or a few industrial cleaning supplies for a while probably does not need to research who its potential customers are, how to reach potential buyers and what to charge. The emphasis is on making sales calls and expanding market share. Non-sales marketing activities might be limited to running ads in trade publications, having booths at trade shows and running pricing specials.A sales and marketing manager is usually a sales manager who also handles the few marketing duties a business needs. He might help create, proofread and approve ads and decide which magazines the company uses to advertise. He’ll choose which trade shows the company attends, which gifts to pass out at the booth, decide if the company hosts a cocktail party or sponsors a golf tournament and develops other promotions to keep the company in front of its specific audience. This person doesn’t need marketing, advertising, promotions, social media or a public relations background, instead using contractors or internal staff to execute these functions.They are responsible for:analysing and investigating price, demand and competitiondevising and presenting ideas and strategiespromotional activitiescompiling and distributing financial and statistical informationwriting reportsorganising events and product exhibitionsmonitoring performancemanaging campaigns on social media.Opportunities for promotion are excellent – normally into senior marketing roles or related employment areas. Lihat lebih sedikit

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  Hotel 88 Kopo Bandung

  Jan 2015 - Jan 2016

  Supporting Team - Preopening Support

  Train and prepare skilled manpower for 88 Kopo Bandung* Provide motivation and guidance during the preparation process until the opening of the Hotel* Give socialization about the standard of service at 88 Group which is under the management of the Waringin Group* Assist other things needed in the process of preparation for the opening of the Hotel 88 Kopo Bandung

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  Hotel 88 Tendean

  Jun 2016 - Feb 2018

  Preparing the annual budget Hotel and action plan 2017, Ensuring that every our guest feel the best services and products during and after they stay at Hotel, Ensuring all hotel operations run with proper and monitored, and Improve the skills and knowledge of the team.Complete all activities related to the operations of hotel, ensuring the establishment works as smoothly as possible.Behold for the requiring departments or various divisions in the hotel.Demonstrate a positive, professional, and client-oriented attitude about the company with co-workers, clients, and the public through mail, telephone, or in person.Lead the supervisors in all department duties.Constantly strive for improvements in work processes and results to better meet guest's expectations.Direct the day-to-day activities of loss prevention, risk management, safety /security, maintenance, sales marketing, and other operations.Maintain complete and accurate property files and records, according to Hotel systems.Coordinate with headquarters Corporate Manager on management company procedures for processing and distributing information.Engage, contract, supervise and approve invoices for all goods/services required to maintain the properties up to company standards.Supervise on-site maintenance mechanics, if utilized at assigned properties.Manage front desk and housekeeping departments to ensure all employees are working efficiently.Administer Management, develop an operating income/expense and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements, and leasing strategy Business.Interact with the clients of the company and understand their needs to improve the quality of the product.Handle customer queries and complaints time to time.Manage guest relations and coordinate requests for repairs and maintenance.Conduct regularly for employee evaluation reviews, development,Recruit , Train & monitor staff ( annual appraisal ).etc. Lihat lebih sedikit

  • Assistant Hotel Manager

    Jan 2017 - Feb 2018

  • Operations Manager

    Sept 2016 - Jan 2017

  • Supporting Team

    Jun 2016 - Sept 2016
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  Luminor Hotel Pecenonngan

  Feb 2018 - Jul 2018

  Front Office Manager
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  CORDELA HOTEL SENEN

  Jul 2018 - Jan 2021

  Room Divison Coordinator & Train of The Trainer
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  Alfaresort by Cordela Omega Hotel Management

  Jan 2021 - Jan 2022

  Hotel Manager
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  Alfaland group Indonesia

  Jan 2021 - Feb 2022

  OHM MDP ( Management Development Program ) / Manager Management Trainee
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  Cordela Inn Millennium Medan

  Jan 2022 - now

  Hotel Manager