
Taryn Dixon
Customer Service Team Lead

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About me
Senior Documentation Specialist
Education

Union Grove High School
2014 - 2016Activities and Societies: Track and Field Cross Country Concert Band Trumpeter

Lovejoy High School
2012 - 2013Activities and Societies: Track and Field Cross Country Concert band Trumpeter

Oglethorpe University
2016 - 2021Bachelor of Arts (B.A.) Physics/EngineeringActivities and Societies: Track and Field Black Student Caucus Not completed due to complications in funding.

Oglethorpe University
2016 - 2021
Experience

McDonald's
Apr 2016 - Aug 2018Customer Service Team Lead
Discount Tire
Oct 2019 - Jan 2021Senior Service CoordinatorExperience in leading and supervising employees to ensure all safety measures are being taken, vehicle services are completed quickly, and company tools are used properly. Responsible for efficiently guiding a team of service techs to completion of vehicle services using the most safe and efficient methods. Outstanding completion of all services despite a strict predetermined time without fail.

Butler Tires and Wheels
Jan 2021 - Jul 2021Lead Service TechnicianDirected service technician staff in daily operational activities resulting in outstanding completion ofservices on valuable exotic vehicles such as Lamborghini, Porsche, Ferrari, and McLaren.Responsibilities included ensuring staff followed safety protocols and regulations; managing staffworkload to make certain vehicle services were completed accurately and efficiently within thehighest customer service standards and quality; and providing technical guidance to staff andcustomers. *Resigned in order to relocate to Maryland. Show less

Seisay IT Solutions
Jul 2021 - Jul 2023Cloud AnalystAs a cloud analyst, I play a crucial role in managing the complex systems and infrastructure that enable organizations to operate effectively in the digital age. My expertise in SharePoint administration, Microsoft Syntex, and Microsoft Power Automate allows me to streamline workflows, automate processes, and increase efficiency across multiple teams.My proficiency in Microsoft Teams and data entry allows me to collaborate effectively with colleagues and stakeholders, ensuring that everyone is on the same page and that important data is accurately recorded and organized. I am also skilled in the documentation of system configurations, which enables me to troubleshoot issues quickly and effectively, ensuring that systems remain up and running without disruption.In addition, my knowledge of document management and web development enables me to create customized solutions that meet the unique needs of this organization. Whether I am designing a new website, developing a new app, or implementing a new system, I am able to leverage my skills and experience to deliver results that exceed expectations.As a cloud analyst, I am a key member of the IT team, helping to ensure that critical systems and infrastructure are always up and running. My ability to manage complex workflows, automate processes, and document system configurations makes me an indispensable asset to your organization. Whether I am working on my own or as part of a larger team, I am always focused on delivering results that drive success and growth. Show less

MyFundedFX
Feb 2022 - Jun 2023Independent ContractorAs an independent day trader certified under MyFundedFX, I bring a wealth of experience and expertise to the world of trading. With a keen eye for market trends and an instinct for spotting profitable opportunities, I excel at executing high volume short and long trades that maximize returns and minimize risk.My skills in money management are second to none, allowing me to balance risk and reward with precision and accuracy. Whether I am working with a small account or a large portfolio, I always have my finger on the pulse of the market, making smart decisions that deliver results.My intraday market analysis skills are also top-notch, giving me an edge in a highly competitive marketplace. By staying up-to-date on the latest news and trends, I am able to anticipate market moves and adjust my strategy accordingly, ensuring I remain ahead of the curve and on the cutting edge of trading opportunities.Of course, no successful trader can operate without solid risk analysis and risk management skills, and I am no exception. I am an expert at assessing risk and taking calculated risks that offer high potential rewards, while always keeping my downside risk in check. With my ability to analyze and manage risk, I am able to navigate even the most turbulent markets with confidence and poise.Overall, as an intermediate-level independent day trader certified under MyFundedFX, I am a force to be reckoned with in the world of trading. My skills in executing high volume short and long trades, money management, intraday market analysis, risk analysis, and risk management make me a valuable asset to any trading team. Show less

Assurant
Apr 2023 - nowSenior Documentation SpecialistAs a highly skilled professional in managing and configuring SharePoint environments, I contribute by creating and optimizing SharePoint sites tailored to specific project needs, as well as, enhance collaboration and knowledge sharing among teams. My proficiency in managing permissions ensures data security and confidentiality, fostering a culture of trust and accountability within the organization. Additionally, my expertise in content assembly for form creation streamlines business processes, leading to increased productivity and operational efficiency, which in turn drives business success.With meticulous attention to detail, I ensure the seamless organization and maintenance of documentation systems, which is pivotal in supporting business success and growth. By implementing robust version control measures, I enable accurate and up-to-date information access, minimizing errors and decision-making based on outdated data. The enforcement of access restrictions safeguards critical information, ensuring compliance with company standards and regulatory requirements. This level of organization and compliance contributes to improved productivity, greater customer satisfaction, and heightened overall competitiveness, driving business success.My effective implementation and oversight of the electronic change request (ECR) process play a vital role in driving business success and growth. By ensuring smooth transitions and minimizing disruptions during the implementation of changes, I enhance operational agility and adaptability, allowing the organization to respond swiftly to market demands and opportunities. Efficient change management fosters a culture of continuous improvement, enabling innovation and increased efficiency throughout the organization, leading to sustained business growth.As a knowledgeable administrator of SafePaaS and iAccess platforms, I also safeguard the organization against potential risks and ensure compliance with regulatory requirements. Show less
Licenses & Certifications
- View certificate

CompTIA Security+
CompTIAOct 2021
Volunteer Experience
Math tutorer
Issued by Union Grove High School
Associated with Taryn Dixon
Languages
- enEnglish
- spSpanish
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