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Surendra Gupta

Surendra Gupta

Network & Hardware Engineer

Followers of Surendra Gupta476 followers
location of Surendra GuptaGurgaon, Haryana, India

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  • Timeline

  • Skills

    Micros
    Property management systems
    Troubleshooting
    Hotels
    Servers
    Pre opening
    Hospitality industry
    Hospitality management
    Technical support
    Networking
    Hospitality
    Opera
    Software installation
    Hardware
    Budgets
    Payroll
    Outlook
    Teamwork
    Delphi
    Management
    Data security
    Symantec backup
    Wireless networking
    Network security
    Computer hardware

  • About me

    A highly competent and organised systems administrator with experience of hardware and software installation, administration & compatibility. Possessing a proven ability to assist with the day-to-day running of an IT department and it’s business IT systems. Extensive knowledge of monitoring and controlling data security within guidelines to ensure compliance and report on possible improvements. Well mannered, articulate and able to act as point of contact for colleagues and external clients.

  • Education

    • Monad University

      2014 - 2015
      Bachelor’s Degree Art/Art Studies, General

      B.A.

    • CMS Institute of Technology

      2009 - 2009
      Diploma Computer and Information Sciences and Support Services

      MCSE

    • P.T.I

      2007 - 2007
      Diploma Computer Hardware and Networking

      Student

    • Allahabad (U.P. Board)

      1996 - 1996
      Intermediate Art

      High School from Allahabad (U.P. Board).

  • Experience

    • IMMENCE (E) TECHNOLOGY PVT. LIMITED

      Sept 2006 - Dec 2007
      Network & Hardware Engineer

      Resolved problems, queries, emergencies and complaints affecting quality or availability of services. Monitored and recommended standards for software and hardware. Responded to technical, sensitive or complex inquires or service complaints. Planned and coordinated the installation of software, hardware and data communication updates, enhancements, and updates. Interfaced with third party technical support vendors and support personnel. Awards:Employee of the month VENDOME PLAZA HOTEL Month of June 2009.Employee of the month CITY SEASONS AL HAMRA HOTEL Month of September 2011 Show less

    • Vendome Plaza Hotel

      Jan 2008 - Feb 2010
      I.T. In-charge

      • Responsible of day to day activities. • Providing direction of assigned staff to meet new system development and user requests. • Takes initiative and participates in IT strategic planning process. • Supervised IT personnel.• Managing Accesses Control & Staff Attendance.• Telephone Call billing & Tracking.• Outlook Email Configuration.• Complete Network solutions Wire & Wireless.• Server & backup server Management.• Print Server Management wire and wireless.• Analyzing of Network for better Performance. Show less

    • City Seasons Al Hamra Hotel

      Mar 2010 - Jul 2012
      IT Supervisor

      Formally Al Hamra Plaza) – AUH, U.A.E City Seasons was established 10 years ago under the guidance of Bin Ham Group. This is one of the chain hotels managed by the City Seasons Group of Hotels).I joined this organization as an; . During my employment, My main responsibilities are -Providing Server & end user Support in Opera Ver.5.0 (PMS), Material control system (Fidelio), Paytrax (Payroll), Micros 9700, Alcatel EPBX.Provide first level support for all hotel systems within the hotel.Ensure the standard configurations of all properties in the hotel.Co-ordinate hotel I.T. issues with Group I.T. Manager as required.Provide 24 hour/7 day on-call support for I.T. matters.Review hotel systems and hardware quotations.Provide an efficient service to both suppliers and hotel staff in a timely manner.Provide regular and scheduled system maintenance i.e. daily, weekly, monthly and yearlyEnsure timely back ups are performed, verified and stored appropriately.Maintain an accurate and up to date Asset List for all I.T. equipment at the property.I.T. In-Charge,VENDOME PLAZA HOTEL Deira, Dubai U.A.E. (; Responsible of day to day activities. Providing direction of assigned staff to meet new system development and user requests. Takes initiative and participates in IT strategic planning process. Supervised IT personnel.Managing Accesses Control & Staff Attendance.Telephone Call billing & Tracking.Outlook Email Configuration.Complete Network solutions Wire & Wireless.Server & backup server Management.Print Server Management wire and wireless.Analyzing of Network for better Performance. Show less

    • Al Manzil & Qamardeen Hotels by Emaar Hospitality Group

      May 2012 - Oct 2012
      Asst. I.T. Manager

      Manage I.T. Infrastructure, Implement and Planing Proactively regarding I.T. Related Tasks.Daily Activities Backup, Servers, Data Center, Users, Network.

    • Zenica Performance Cars Pvt. Ltd.

      Aug 2013 - Mar 2016
      Assistant Manager I.T.

      Taking care about day to day activity and operation of I.T. Dept.Working on Projects Assign by Head I.T. as required.Taking care of Firewalls,Data Backup, Servers, DLP, Network Security etc.

    • LOGIPIX

      Apr 2016 - now
      Technical Manager

  • Licenses & Certifications

    • CCNSP

      Cyberoam

    • Surendra Gupta

      Google Digital Garage
      Jul 2020