Oliver Ingram

Experience

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  M&S Bank

  Oct 2013 - Aug 2014

  Case Handler

  • Assessed legitimacy of historical financial product sales, making case-by-case decisions, required to justify reasoning to operational quality assurance (QA) teams

• 

  Suncorp Group

  Dec 2014 - May 2015

  Policy Operations

  • Performed policy services operations for Workers´ Compensation, processed policy documents, initiating, maintaining and cancelling policies of SMEs

• 

  PwC Australia

  Jun 2015 - Sept 2015

  Operations Support (FTC)

  • Assisted audit teams, gathered and analysed data for annual audits, executed compliance checks, compiled reports and provided additional ad hoc support

• 

  Axess Law

  Feb 2016 - Jun 2017

  HR & Operations Manager

  • Managed and streamlined essential company functions, including HR & payroll, created original processes and procedures, developed and managed internship programme

• 

  Quiqup

  Sept 2017 - Nov 2018

  Regional Operations Manager

  • Launched first regional operation, drove operational efficiencies, continuous improvement, process implementation, fleet management, project management & client engagement

• 

  Dot Residential

  Dec 2018 - Aug 2023

  Head of Operations

  • Led operations across all functions, from sourcing opportunities, through acquisition, renovation and ongoing investment management, leading client communications and managing all internal and external stakeholder relations

• 

  Great Places Housing Group

  Dec 2023 - now

  Development Project Manager

  • Manage development projects across Greater Manchester & South Yorkshire, encompassing schemes delivering housing for social & affordable rent, shared ownership, and specialist accommodation