Amit Kulkarni

Experience

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  Quickon enterprises

  Oct 2000 - Jun 2005

  Proprietor

  providing technical support to end customers, esteemed educational institutions till their satisfaction.dealing with vendors. sales and support for computer related products.handling all type of computer related queries.

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  Mauj Mobile

  Apr 2010 - Mar 2011

  Sr.executive-es and is-mauj

  handling backup server.installation and hardware troubleshooting of linux/ windows servers.handling server monitoring interface for internal and external (remote) servers.handling internal desktop/laptop users.dealing with vendors for dept.related pre-sales and after sales support administrative part in it.

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  Sandu Pharmaceuticals Ltd.

  Feb 2012 - Jan 2016

  Asst.manager-it

  manage information technology and computer systems• plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (edp)• develop and implement policies and procedures for electronic data processing and computer systems operations and development• hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systemsassists in the planning and implementation of additions, deletions and major modifications to the supporting group infrastructure• implements network security at the group level oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. show less

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  DHL

  Jan 2016 - Aug 2017

  Lead - it infrastructure (americas)

  perform us bau pc refresh activitiesfollow up full life cycle refresh projectpurchase,delivery,build,financials and disposal of old pcsupdate us dgf sites’ informationism ishare as sites databasemanage elm ( external link management) for dgf americastelecom/securityrequest elrs and elr troubleshootingmanage prtg system (monitoring tool) for dgf americaskeep prtg updated based on changesadd/remove/edit alerts and sensorsorganize groups per countrybuild reportsback office project updatesupdate ishare/prtg and other data basesvalidate and follow new chargesprinters optimization (hp,xerox,avale)generate kpis and dashboards for incidents and consumptionbuild knowledge database for dgf america sites’ inventory for benchmarking processworking on key infrastructure services transformation initiatives and projects show less

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  CMA CGM

  Aug 2017 - now

  Manager it infrastructure

  • managing it infrastructure operations for the location having 800+ workstations (~1500 users)• project management for various projects in location/across locations• monitoring incident and request escalations received for it helpdesk tickets.• coordinating with onshore service desk team for hosted application related problems.• responsible contact for timely & accurate reports such as dcr, weekly & monthly management reports• accurate asset management using internal asset management tool.• handling it procurement for the location and active participation in preparation of yearly budget for capex and opex• certified internal auditor for iso 27001:2022 (isms) and 9001:2015 (qms) conducting different audits for other processes in organization.• certified lead implementer for iso 27001:2022 (isms) standards. show less