Sofia Carlotta Micheletti

Experience

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  Ente Autonomo per le Fiere di Verona

  Jun 2019 - Jul 2019

  Hostess Server

  I have worked at the Verona Horse Fair and through this experience, I was able to create a large network of contacts while also practicing my language skills.

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  Terra viaggi

  Jul 2020 - Sept 2020

  Agente di viaggio

  Working at a travel agency taught me a lot of things, such as:1. Customer Service Skills:I developed strong communication skills, learning to listen carefully to clients' needs and provide tailored travel solutions.2. Geographical Knowledge*: I gained an in-depth understanding of various destinations, including cultural, historical, and logistical aspects that help in planning trips.3. Problem-Solving Abilities:I became adept at handling unexpected issues, such as flight cancellations, booking errors, or last-minute itinerary changes, ensuring clients still had a great experience.4. Time Management:Balancing multiple clients and their diverse travel needs required efficient time management and multitasking skills.5. Sales Techniques:I learned to effectively sell travel packages, upsell additional services, and close deals by understanding clients’ desires and budgets.6. Attention to Detail:Organizing complex itineraries, coordinating with various service providers, and ensuring everything aligns required meticulous attention to detail. Show less

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  ENDES | Eventi Aziendali e Congressi

  Jan 2022 - Jan 2023

  Hostess Server