Sofia Carlotta Micheletti

Sofia Carlotta Micheletti

Hostess Server

Followers of Sofia Carlotta Micheletti682 followers
location of Sofia Carlotta MichelettiGreater Milan Metropolitan Area

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  • Timeline

  • About me

    Business and Administration (BBA) student at Catholic University of Valencia (UCV), now in Università Cattolica di Milano

  • Education

    • Scuola superiore "Alle Stimate"

      2017 - 2022
      High School Diploma 80/100
    • Universidad Católica de Valencia San Vicente Mártir

      2022 - 2025
      Bachelor of Business Administration - BBA
    • Università Cattolica del Sacro Cuore

      2024 - 2025
      Bachelor of Business Administration - BBA
  • Experience

    • Ente Autonomo per le Fiere di Verona

      Jun 2019 - Jul 2019
      Hostess Server

      I have worked at the Verona Horse Fair and through this experience, I was able to create a large network of contacts while also practicing my language skills.

    • Terra viaggi

      Jul 2020 - Sept 2020
      Agente di viaggio

      Working at a travel agency taught me a lot of things, such as:1. Customer Service Skills:I developed strong communication skills, learning to listen carefully to clients' needs and provide tailored travel solutions.2. Geographical Knowledge*: I gained an in-depth understanding of various destinations, including cultural, historical, and logistical aspects that help in planning trips.3. Problem-Solving Abilities:I became adept at handling unexpected issues, such as flight cancellations, booking errors, or last-minute itinerary changes, ensuring clients still had a great experience.4. Time Management:Balancing multiple clients and their diverse travel needs required efficient time management and multitasking skills.5. Sales Techniques:I learned to effectively sell travel packages, upsell additional services, and close deals by understanding clients’ desires and budgets.6. Attention to Detail:Organizing complex itineraries, coordinating with various service providers, and ensuring everything aligns required meticulous attention to detail. Show less

    • ENDES | Eventi Aziendali e Congressi

      Jan 2022 - Jan 2023
      Hostess Server
  • Licenses & Certifications

    • British school B2 English Certificate

      Cambridge University Press & Assessment English
      Jan 2019
  • Volunteer Experience

    • Dsiponibilità donazione midollo osseo

      Issued by FIDAS - Federazione Italiana Associazioni Donatori di Sangue on Apr 2022
      FIDAS - Federazione Italiana Associazioni Donatori di SangueAssociated with Sofia Carlotta Micheletti