Pranav Ravindran

Pranav Ravindran

Customer Service Associate

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  • Timeline

  • About me

    Critical Concerns Engineer at Jaguar Land Rover Ltd.

  • Education

    • Coventry University

      2021 - 2022
      Master's degree Engineering/Industrial Management
    • SHREE L R TIWARI COLLEGE OF ENGINEERING, THANE

      2015 - 2019
      Bachelor of Engineering Information Technology
  • Experience

    • SBI Life Insurance Co. Ltd.

      Jan 2020 - Dec 2020
      Customer Service Associate

      • Tackle everyday tasks of handling customer as well as clients efficiently.• Analyze Data and provide accurate information.• Comply with the company’s confidential data protocol.• Maintain database of all ongoing events accurately.

    • Amazon Fullfilment Center

      Mar 2021 - Feb 2022
      FC Associate

      • Ensuring the products/items are packed neatly and securely.• Actively participating in the safety circle for the safety and wellbeing of my colleagues and managers.• Involving wholeheartedly in different processes such as Handling, packaging, transportation and other shipping related duties.

    • JLR

      Feb 2022 - now

      • Contribute to the achievement of the Integrated Production System, Manufacturing Quality Operating Standard and Launch Quality Operating System processes.• Support the operational team in the completion of vehicle production targets and to ensure scorecard metrics such as Safety, Quality, Delivery, Cost, Morale and Environment are met.• KAIZEN Approach: Liaising with Manufacturing Operation Team to reduce waste and improve process using Lean Manufacturing i.e., 8 wastes Unutilized talent, Scrap/ Rework, Waiting, Inventory, Transportation, Over Processing and Over Production (USWIMTOO).• Involvement in Kaizen protocol to improve the process and to ensure best practices and adhere to DMFEA and WES.• Providing updates to the group leaders on WES to ensure efficiency in the process.• Utilising Lean manufacturing principles to reduce production costs by huge margins Show less

      • Critical Concerns Engineer

        Jan 2024 - now
      • Production Operative

        Feb 2022 - Jan 2024
  • Licenses & Certifications

    • Certificate in Strategic Management and Leadership Practice

      Chartered Management Institute
      May 2022
    • Six Sigma Yellow Belt

      JLR
      Feb 2025
    • MTA: Security Fundamentals - Certified 2018

      Microsoft
      Apr 2018
      View certificate certificate