Prince Aaron

Experience

• 

  SSNIT

  Jul 2010 - Sept 2010

  Information Technology Analyst
• 

  Barclays

  Aug 2011 - Oct 2011

  Telesales Specialist

  ★ Managed the team in the absence of the manager★ Assisted in fixing customer problems properly to increase customerloyalty Organized documentation that tracked work progress★ Ensured client complaints were dealt with promptly andeffectively Sold loans and other products to customers on faceto face bases

• 

  Volta River Authority

  Aug 2012 - Sept 2013

  Client Service Support

  ★Undertaking hardware maintenance of computers.★Re-install, repair and maintain the operatingsystem. Install and troubleshoot printers.★Setup new system users to the network.★Network two or more computers over LAN’s orWAN’S and Termination of Network Cable★Taught users how to log in to their cooperate mails and how to access their payslip through the Oracle HRMS★Office application tutorials

• 

  Self-employed

  Jan 2014 - Oct 2016

  Freelance

  ★Teaching Android Programing★Teaching basic Java Programing★Developing Desktop Application and Websites ★Providing consultation service for client★Giving IT support to clients★Office application tutorials

• 

  EProcess International S.A (Ecobank Group Technology)

  Oct 2016 - now

  • Enterprise Infrastructure Systems monitoring and Incidents/Event Analyst - Assistant Manager

    Jul 2020 - now

  • Enterprise Infrastructure Systems monitoring and Incident/Event Analyst - Senior Officer

    Oct 2016 - Jul 2020