
Emmy Letourneau
Outpatient Billing Specialist

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About me
President/CEO
Education

Leavitt Area High School
1995 - 1997DiplomaParticipated in Track & Field and Soccer

Capella University
2012 - 2016Bachelors Degree Psychology
Experience

Sweetser
Aug 1999 - Oct 2001Outpatient Billing SpecialistReconcile MaineCare, Medicare and Self-Pay monthly billing reports. Collections and Data Entry Functions as well as obtaining proper referrals for patients.

SML/Bell
Dec 2002 - Apr 2005Account ExecutiveProvide Woven & Printed Label Trim Solutions to the global apparel and footwear industry. Manage all product development, from artwork stage to physical sample stage for final approval for all current customers as well as prospective customers. Manage Min/Max (Inventory) Programs in place for customer base, as well as suggest adjustments if necessary based on usage analysis periodically. Required strong organizational skills, exceptional customer service skills and proficiency in Microsoft Word, PowerPoint and Excel. Prepared sales presentations and materials.Professional AchievementsGrew annual business with small retail customer from $40,000 per year in global sales to over $500,000 per year within 6 month periodOpened over 100 new accounts first year in sales by way of cold calling, breaking the company recordQuadrupled Monthly sales goals every month during 2004 Show less

Checkpoint Systems
Mar 2005 - Dec 2011Regional Account ManagerProvided complete Brand Packages & Trim Solutions to global apparel and footwear companies, apparel retailers and garment manufacturers. Managed all product development for Trims & Variable Data Products, from artwork stage to physical sample stage, cost negotiation and global distribution. Managed Min/Max Programs in place as well as suggest adjustments if necessary based on periodic usage analysis of over 400 different trims and raw materials in several countries. Required to meet aggressive yearly sales goals of more than $2MM. Main point of contact for large global retail client including managers, merchandisers, graphic artists, VP’s, and IT professionals. Main point of contact for client’s global factories or agents around the world pertaining to placing orders for approved trims and packaging. Created Sales Presentations for new and existing customers in preparation for sales meetings. Prospect new business within assigned New England Territory via cold calling and scheduling face-to-face meetings with decision makers and company executives. Trend Analysis in preparation for sales meetings with key target accounts. Created business plans and strategies to increase business, while also providing solutions to customers that increased their profit margins. Stayed up-to-date on market and fashion trends in order to provide knowledgeable input to customers when designing new or updating current brand packages. Lead successful care label initiative for largest client by offering solutions to reduce annual care label costs, reduce lead time and ensure consistency within the brand. The project saved the client over $1.5MM in annual care label costs. As a result Checkpoint was awarded preferred care label supplier. Analyzed annual usage on entire brand package of more than 150 different products for largest retail client in order to suggest appropriate Min/Max levels on each item reducing costs and lead times. Show less

The/Studio
Jan 2012 - Aug 2015Provide a complete Branding Package & Trim Solutions to global apparel and footwear companies, apparel retailers and garment manufacturers. Manage all product development for Trims, from artwork stage to physical sample stage, cost negotiation and global distribution. Manage key accounts as the main point of contact for large global retail clients including managers, merchandisers, graphic artists, VP’s, and IT professionals. Main point of contact for client’s global factories or agents around the world pertaining to placing orders for approved trims and packaging. Create Sales Presentations for new and existing customers in preparation for sales meetings. Prospect new business within assigned territory via cold calling and scheduling face-to-face meetings with decision makers and company executives. Trend Analysis in preparation for sales meetings with key target accounts. Create business plans and strategies to increase business, while also providing solutions to customers that increase their profit margins and decrease lead times. Stay up-to-date on market and fashion trends in order to provide knowledgeable input to customers when designing new or updating current brand packages. Show less
Account Executive
Sept 2013 - Aug 2015Creative Account Executive
Jan 2012 - Jan 2015Creative Account Executive
Jan 2012 - Jan 2015

MOUNTAIN, LTD.
May 2012 - Aug 2013Promoted to this position after being with MOUNTAIN, LTD for 6 monthsManage day to day Contract Staffing needs for MOUNTAIN’s largest clientSingle Point of Contact for more than 50 managers and executive level personnel within assigned geographic territory for MOUNTAIN’s largest clientManage all open job requisitions and contract employees within assigned territoryCreate policies and procedures related to pay structures for contractors employed by MOUNTAIN working for this client, as well as communicate new pay programs or revisions to current pay programsManage all aspects of full cycle recruiting including: screening candidates, formatting resumes, submitting resumes to hiring managers in approved format, coordinating interviews between clients and candidates, negotiate pay, negotiate pay structure, coordinate on-boarding process for new hiresCollaborate with internal IT department to develop comprehensive tracking of unit pay for Engineering ServicesProcessing Terminations with contract employeesManage Training DatabasesCoordinating training classes across the USA for monthly training classesLiaison between client and contractor in order to facilitate appropriate access to remote systemsIncrease employee head countGenerate new business within key accountsTraining new and existing internal employeesQuarterly travel for face-to-face meetings with clientsNegotiate pricing for contracts and contract employees Show less Managed day to day needs for small to midsize telecom clientSingle Point of Contact with managers regarding candidates, interviews and open job requisitionsManaged all open job requisitions for assigned clientManaged all aspects of full cycle recruiting including screening candidates, formatting resumes, submitting resumes to hiring managers, coordinating interviews between clients and candidates, negotiate pay, negotiate pay structure, coordinate on-boarding process for new hiresFacilitated terminations as necessaryProfessional AchievementsMOUNTAIN, LTD Impact Award Winner-2012MOUNTAIN, LTD Employee of the Month-October, 2012MOUNTAIN, LTD Rookie of the Year-2012 Show less
Account Manager, Sr. Recruiter
Dec 2012 - Aug 2013VMS Senior Recruiter/Account Manager
May 2012 - Dec 2012

WolfPack Fitness
Jan 2013 - Jan 2014Fitness Trainer
Go East Promotions
Aug 2015 - Jan 2017Director of Procurement/Sales ManagerAct as a liaison for US based apparel retailers/manufacturers and event organizers sourcing custom apparel trims, custom race merchandise, custom caps, t-shirts and apparel, as well as custom metal goods, both domestically and overseas. Purchasing, contract negotiation, procurement, competitive price analysis and overseeing full sales cycle. Developing relationships both internally and externally to reduce costs, improve processes and expand business for the company, as well as our apparel and race management clients. Act as the global leader for sourcing of consumables and merchandise across the company. Lead negotiations with vendors and deliver best total value including quality, price, lead time and terms. Source new products and new suppliers as required both domestically and overseas. Create and maintain strong business relationships at all levels of the organization on a global basis. Show less

Aussie Pet Mobile SoCo Maine
Oct 2016 - Aug 2023Owner
Self-employed
Jan 2017 - nowPresident/CEO
SPARKLE Luxury Feline Day Spa
Sept 2021 - nowChief Executive OfficerManaging the day-to-day operations of a small business employing 3 hard-working women where our main goal each day is to make all the kitties beautiful in the least stressful way possible.
Licenses & Certifications

Certified Temporary Staffing Specialist
Dec 2012%20International%20Sports%20Sciences%20Association.webp)
Personal Trainer
(ISSA) International Sports Sciences AssociationNov 2013%20International%20Sports%20Sciences%20Association.webp)
Youth Personal Trainer
(ISSA) International Sports Sciences AssociationDec 2012
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