
David Baker
Systems Management Consultant

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About me
Senior Director, IT
Education

Sun Valley HS
1984 - 1987
Indiana University of Pennsylvania
1987 - 1991Bachelor of Science Computer ScienceActivities and Societies: Delta Tau Delta Minor: Mathematics
Experience

Professional Data Solutions
Jun 1991 - Oct 1994Systems Management ConsultantDuties included various systems management responsibilities executed for a national consortium of Blue Cross/Blue Shield Plans. Tasks included software development, technical support, user education and training. Specific activities included the development of new software components for release, remote support of production environments at various client sites, issue tracking and resolution, software installation, process integration and conducting training at national user group and technical meetings. Show less

Metro Information Services
Oct 1994 - Dec 1996Project Team LeaderProvided leadership within IT staffing services company with national account base of companies in various industries. Promoted from to technical team lead to direct all aspects of projects, from project analysis and planning through delivery and problem resolutions. Recognized for consistently delivering projects, on-time, within budget and with high customer satisfaction.

LegaSolve, Inc.
Jan 1997 - Mar 2007President and Principal ConsultantBuilt a regional IT services company from the ground up while providing hands-on technical consulting, managing daily operations, and leading strategic business development. Established, sold, and directed the delivery of core service offerings while building a staff of 12 high-performing team members to deliver technology, system integration, and project management consulting services to enterprise clients.

Rhone-Poulenc Rorer
Jan 1997 - Dec 1998Consultant with LegaSolveDesigned, developed and implemented mulit-platform system interface processes to serve the changing business needs of the finance department. Interfaces involved the complex mapping of values between application systems and platforms, integrating various accounting algorithms to translate and balance data, and implementing strict balancing and control processes. Project Manager and technical lead for the conversion of critical legacy applications in the Sample Control System and performing the Enterprise Assessment of the mainframe inventory for year 2000 compliance. Responsibilities included proving the methodology, developing conversion and testing procedures, building experience models for estimating, and evaluating tools to be utilized for the enterprise conversion. The Enterprise Assessment phase activities included establishing the enterprise repository, categorizing and segmenting the enterprise inventory, prioritizing and scheduling the conversion work, and creating the implementation strategy. Show less

PMA Insurance Group
Mar 1998 - Apr 1998Consultant with LegaSolveDesigned, developed, tested, and implemented customized accounting processes to provide account balancing and reporting based on insurance customer needs. Role involved complex analysis of existing processes in order to address identified gaps in existing financial processes.

QVC
Apr 1998 - Nov 2000Consultant with LegaSolveWorked to develop functional requirements for DRP project to standardize enterprise data access and messaging for supply chain and fulfillment processes. Project was critical to support increased order flow, which exceeded the capabilities of legacy processes. Responsibilities involved deep analysis of current state to document business rules, process flows, and data requirements. Established future state requirements and performed gap analysis to drive technology implementation. Scope included inventory management, order routing, co-shipping containerization, least cost shipping, warehouse selection, inventory allocation, release for picking, manifesting and customer billing. Objectives involved expediting fulfillment of customer orders by improving efficiency of order flow processes, increasing the visibility and accuracy of order status, addressing bottlenecks in picking processes, streamlining the calculations for least cost shipping, co-shipping identification and containerization to reduce delivery time and delays in billing. Show less

Charming Shoppes
Nov 2000 - Feb 2007Consultant with LegaSolveEngagement manager for major client initiatives to enhance data warehouse and integrate key data for this retail company in response to rapid growth and acquisitions. Engagements included a Sales Transaction Integration Project for Acquired Catalog Business, integrating catalog purchases with existing Sales auditing application and Transaction data warehouse, a Customer Data Replication Project, distributing a central repository of customer data to retail stores systems and a Data Hygiene project, mplementing ongoing hygiene services for customer data in the Marketing data warehouse. Show less

Cargus International
Sept 2002 - Dec 2002Consultant with LegaSolveProject Manager and technical lead for the evaluation and selection of warehouse automation solution for Cargus International. Conducted a complete assessment of systems, conduct impact and cost-benefit analysis, and recommended strategy to enable the automation and integration of warehouse, inventory, ordering and fulfillment operations.

Avanceon
Mar 2007 - Aug 2010Operations Manager and Senior Project ManagerLed team in achieving operational, financial, and project delivery objectives for the life sciences division, a multimillion-dollar business unit providing reliable control automation and real-time performance management information systems to manufacturing clients worldwide. Recognized for delivery excellence, receiving President’s Award for exceeding as-sold baseline margin objectives on over 83% of initiatives. Spearheaded cross-functional team to operationalize internal solutions to maximize delivery effectiveness and improve employee experience through organizational change management. Show less

Navigate
Aug 2010 - Jan 2022Senior ManagerAccountable for identifying, defining, and delivering high-impact solutions to clients of regional management consulting focused on helping large companies tackle their most pressing business problems with a relentless commitment to results. Responsible for establishing strategies, commercializing opportunities, leading engagements, and evolving top-tier accounts while improving internal operations, driving delivery excellence, and developing team members. Client work involves managing large programs and complex projects to deliver initiatives across a wide variety of industries and business functions and requires a high level of executive engagement to maintain strategic alignment, strengthen collaboration, and assimilate organizational changes. Show less

Thermo Fisher Scientific
Jan 2022 - nowLead a global team responsible for the management and support of the core application portfolio enabling site network operations for Accelerated Enrollment Solutions (AES), a division within Thermo Fisher Scientific’s Clinical Research Group (CRG). • Provides leadership to IT, operational, and cross-functional teams to provide a high level of service to our business stakeholders, while ensuring adherence to internal controls and procedures.• Works with business functions to ensure IT priorities are aligned with the business priorities and that commitments are being delivered to meet and exceed expectations.• Engaged in developing and managing departmental budget to support the operation and evolution of core business solutions. • Manages assigned vendor relationships and contracts to ensure obligations are effectively met with a high degree of quality. • Advises the business to provide thought leadership on information technology requests, services, and capabilities.• Hires, develops and manages staff. Show less
Senior Director IT (Clinical Research Group / PPD)
Jul 2024 - nowDirector, Enterprise Applications, AES Group
Jan 2022 - Jul 2024
Licenses & Certifications

PMP
Project Management Institute
Volunteer Experience
Member Board of Directors
Issued by Canine Partners For Life on Feb 2018
Associated with David Baker
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