Orsolin Juarez

Experience

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  Sitel

  Mar 2018 - Mar 2020

  Citizens Bank Credit cards Customer service

  • Collections Specialist

    Mar 2018 - Mar 2020

  • Quality Control Specialist

    Apr 2018 - Jan 2020

  • Retail Banking Specialist

    Mar 2018 - Jan 2020

  • Technical Support Representative

    Mar 2018 - Jan 2020
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  Palace Resorts

  Jan 2020 - May 2020

  Sales And Service Specialist
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  ClearCaptions, LLC

  Apr 2020 - Feb 2022

  Captioner

  I would have to describe sound effects and music cues to help viewers understand what's going on. provide on-screen, readable versions of audio tracks to support viewers who are Deaf or hard of hearing. Real time audio conversation and allow the text and splits it into sections of caption frames. The output would appear at the bottom of a phone device to outline both speech and sound effects,

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  Celebrity Cruises

  Jun 2023 - Jun 2024

  Perform all the same tasks as front desk perform daily, from check-in and check-out to managing guests requests and following emergency protocols. Being be the only member of department present, performing duties with more authority than daytime team members, who have a team as a backup. As a night supervisor i was in charge of necessary daily (or nightly) procedures that are essential to keeping the business running, By processing payments, reconciled accounts, verified guest folios and night audit reports, including operating statistics, for management to start the next day. Show less Handle & prepare all documentation required for port clearance by portauthorities, both for arrival and departure, establishes passenger manifestswith the immigration officers & port agent of the respective country as wellas the handling of the necessary preparation work involved. Handle passports for passengers & check the visas or entry permits of allarriving guests. Provides all the necessary information to the passengers in regards to ship clearance, embarkation and debarkation procedures. Responsible for the handling offloads of goods from the department of the ship. Show less

  • Night Shift Supervisor

    Apr 2022 - Jun 2024

  • Guest Relations Officer

    Apr 2022 - Jun 2024

  • Documentation Officer

    Jun 2023 - Sept 2023
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  Clínica Doctor Care

  Jun 2024 - now

  Administrative Assistant Coordinator

  Primary care of US Veterans within their VA & private insurance. Data entry and communication management, tracking project expenses, coordinating and organizing appointments, and doing data entry work.