Farhan Hafeez

Experience

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  Islamabad Science College, F-8

  Aug 2004 - Apr 2005

  IT Lecturer & Network Administrator

  •To provide the lecture to A & O Level students on Computer Science. •To manage the Labs of the college and doing the responsibilities of Network Administrator as well.•To conduct different presentations and trainings for the students related to IT.

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  ZTE

  May 2005 - Dec 2012

  Assistant Manager - IT

  PROFESSIONAL EXPERTISE:- IT Network design, monitoring, configuration, testing, and troubleshooting- Expertise in Active Directory, Domain Controller, DNS, DHCP, and IP Scheme Management- System support, hardware and software troubleshooting- Policy, manual, presentation, report, and documentation development- Presentation and training deliveryMAJOR RESPONSIBILITIES:- Managed WAN and LAN issues, including regional offices' networks- Ensured overall network security, installing and checking various security tools- Installed, configured, tested, maintained, upgraded, and troubleshot network and computer systems- Managed hardware and software troubleshooting for computers and server machines- Managed firewall, routers, switches, Free BSD servers, Lotus servers, and other network devices- Managed IBM Lotus Management application, troubleshooting, installation, and configuration- Delivered bi-weekly presentations on ZTE Network and Network Management to new employees- Collaborated with other departments and organizations on IT structure- Developed department documentation, user help manuals, IT policies, and procedures- Managed IT hardware and software inventory- Delivered lectures on network and security management to trainee employees- Coordinated with vendors for LAN, WAN, and VPN services- Managed financial issues related to vendor payments and other IT department expenses. Show less

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  Pakistan Red Crescent Society (PRCS)

  Dec 2012 - Jul 2021

  Head of Information Technology Department

  IT MANAGEMENT & INFRASTRUCTURE:- Managed IT Team across headquarter and 7 provincial branches of PRCS- Designed and developed project documents, departmental documentation, policies, procedures, presentations, training manuals, and user guides- Implemented and administered: o Customized ERP solution o Cloud-based Microsoft Office 365 o Learning Management System o Volunteers Management System o Centralized official website o SAP ERP System o Online Office Management System o TERA SMS Alert System- Managed IT inventory, stores, and procurement- Managed the department budgeting, financials and yearly audits. - Coordinated with other departments and external organizations for IT activitiesIT NETWORK:- Designed, monitored, configured, tested, and troubleshot IT network- Managed and monitored: o Firewall configuration o CISCO Routers and Switches o LAN network (350+ nodes) o Wi-Fi network (35+ devices) o WAN connectivity with Telenor Pakistan o Fiber link connectivity between PRCS buildings o Radio and wireless (HF-VHF) connectivity nationwide- Performed daily network management & troubleshooting using different Network ToolsSYSTEM/IT SUPPORT:- Installed, configured, and troubleshot: o End-user computer systems and IT peripherals o OS, antivirus, office tools, Outlook, SAP Client tool, media tools- Provided IT support for remote field offices- Managed hardware troubleshooting for end-users and servers- Ensured power solutions for Data Center and IT peripheralsSERVER MANAGEMENT:- Managed 10+ servers in IT Data Center- Expertise in: - SAN/NAS setup - Virtual Machine setup using VMware - Data storage and backup - Server installation and configuration (Microsoft platform) - Raid Levels configuration - Internet security - Hardware troubleshooting- Worked with HP and Dell rack-mounted servers Show less

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  UAE Embassy Islamabad

  Aug 2021 - now

  Lead Information Technology Specialist

  KEY RESPONSIBILITIES: As the IT Specialist, oversee the organization's Information Technology department, leading a team of IT professionals to ensure seamless technology operations.TECHNICAL RESPONSIBILITIES:1. Manage, setup, and troubleshoot technology systems, including computer, software & networks.2. Respond to hardware issues, perform routine maintenance, and update system software.3. Monitor and track data and communications usage on the network.4. Ensure network security, integrity, and compliance with organizational policies.DEPARTMENT MANAGEMENT:1. Manage IT inventory, budgeting, and resource allocation.2. Develop, implement, and maintain IT policies, procedures, and best practices.3. Create presentations and reports for stakeholders and management.4. Conduct training sessions for employees on IT systems and software.STRATEGIC OBJECTIVES:1. Maintain and improve technical systems to support organizational operations.2. Ensure employee productivity through reliable technology infrastructure.3. Safeguard organizational data and information assets.4. Align IT strategies with organizational goals and objectives.LEADERSHIP RESPONSIBILITIES:1. Supervise and mentor IT team members.2. Foster collaboration and knowledge sharing within the team.3. Develop and implement IT strategic plans and roadmaps.CORE COMPETENCIES:1. Technical expertise in IT systems, networks, and software.2. Strong leadership and team management skills.3. Excellent problem-solving and analytical abilities.4. Effective communication and interpersonal skills. Show less