
Sonal Pandey
Team Leader Workforce/MIS

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About me
Manager Quality(Black belt certified , process improvement and CMMI(L4/5) .
Education

Cambrian Hall Dehra Dun
-
Kumaon university
-Bachelor of Commerce (B.Com.), Operational Excellence & Consulting IIM LKO
Operational Excellence & Consulting from IIM Lucknow
2013 - 2014Operational Excellence & Consulting Analytics, Statistics
Experience

Intelenet Global Services Pvt Ltd.
Feb 2007 - Jul 2007Team Leader Workforce/MIS
Convergys India Pvt Ltd
Jul 2007 - Dec 2008Assistant Manager. (Resource Planning & Management)
MetLife
-Business Excellence Manager
IGATE
Dec 2008 - nowQualityI am a commerce graduate with rich experience in the field of Organizational Excellence & WorkForce Management My current focus areas are Process Health Checks, Conducting & Implementation of Lean & Six Sigma for driving process improvements, optimization, redesign, reengineering for different verticals across different sites leading to cost reduction which currently involves 9 processes consisting of 300 FTEs based across different loacations. I also have hands-on experience in applying various Statistical tools to identify and implement sustainable control measures across various domains by using FMEAs and ERM for Risk identification. Additionally, I have completed course from IIM Lucknow in April 2014 where I have been specializing in Operational Excellence & Consulting Show less

Mercer
Nov 2016 - nowGroup ManagerMercer Services Center of Excellence, Career
Licenses & Certifications

Six sigma black belt,Lead Internal Auditor,
AIG, TUVFeb 2015- View certificate

Communicating in Times of Change
LinkedInMar 2022 - View certificate

Inclusive Leadership
LinkedInAug 2021 - View certificate

Generative AI for Business Leaders
LinkedInApr 2024 - View certificate

Having Career Conversations with Your Team
LinkedInAug 2024 - View certificate

The Manager's Guide to Career Conversations in the Age of AI
LinkedInAug 2024 - View certificate

Sanyin Siang on Strategic Mentoring
LinkedInApr 2021 - View certificate

Being a Good Mentor
LinkedInApr 2021 - View certificate

Mentoring Others
LinkedInApr 2021
Languages
- enEnglish
- hiHindii
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