Casey Garvey

Experience

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  KCET

  Jan 1997 - Jan 2006

  Programming
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  Intelligent Life Productons

  Jul 2008 - Sept 2009

  Production Supervisor/Office Manager

  • Supervised & coordinated pre and post production elements for packaging utilizing Final Cut Pro; Managed/tracked final delivery of elements to clients• Coordinate metadata, artwork and video elements for delivery to Team One on behalf of L/Studios (Lexus) broadband channel.• Tracked and screened independent film submissions for film festival on L/Studio.• Coordinated licensing and contracts for new and on-going productions. Managed submission of all produced content onto IMDb. Coordinated submissions for Copyright, SAG contracts and other guilds, new productions into IMDb.• Managed A/P and bi-weekly payroll for production office. Show less

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  Ascent Media Group - GMX

  Sept 2009 - Oct 2010

  Onboarding & Client Services

  The Global Media Exchange (GMX) is a secure, pre-qualified online B2B global marketplace for professionally produced film, television and new media content. Assist in screening and onboarding of new clients to confirm they are professionals, actively engaged in the media and entertainment industry.. Job functions include providing support to GMX on-boarding, operations, user administration and customer service functions by coordinating and expediting the receipt and processing of materials, and facilitating client services as required in connection with client use of GMX. Track, verify and organize incoming materials (metadata, artwork and trailer content) from 800+ content vendors worldwide. Coordination of metadata augmentation and transfer to GMX formats. Vet and process online registrations. Create client profiles and logins for GMX. Show less

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  Deluxe Digital Studios

  Nov 2010 - Apr 2011

  Account Coordinator (Temporary)

  • Efficiently and accurately construct, process, distribute and track service orders using standardized operating procedures, software tools, and communications with and basic knowledge of interrelated company departments including vault, billing, credit, sales, and operations.• Maintained a positive customer relationship through both written and verbal communication as well as high levels of customer satisfaction by accurately fulfilling customer orders and resolving customer problems on time, with high quality and a positive attitude.• Worked with Scheduling, Operations and Logistics to monitor the status and accuracy of initiated Service Orders. Assist Account Director in the resolution of resources, service completion times, and technical conflicts. • Generated weekly status reports summarizing all open work orders and flagged jobs of concerns to 14 Account Managers & EVP• Maintained multiple Vendor spreadsheets tracking new P.O.’s and provided monthly turn-around analysis of workflow on completed jobs. Show less

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  Netflix

  May 2011 - Oct 2011

  Vendor Account Specialist - DVD Ops (Freelance)

  • Provide support to vendor accounts relative to DVD/BD purchasing, including: new title additions and catalog data integrity• Detailed and extensive metadata research for new release content and moratorium titles. Acquisition and processing of Artwork for online presentation.• Acquired and processed metadata & art for launch of new Gaming service (Qwikster).• Effectively communicate project expectations to team members and managers• Make sound independent decisions, and know when to escalate issues• Displayed courage in making decisions or voicing opinions, even if unpopular• Evaluate the current operational workflow, identify efficiencies and provide innovative solutions• A super-user of system tools; assist with development and testing of new system processes• Built and developed internal and external relationships Show less

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  Fox Filmed Entertainment

  Oct 2011 - Jan 2012

  Account Planning Coordinator/Materials Analyst (Temporary)

  • Manage incoming New Release and catalog orders for Fox, Lionsgate, Anchor Bay, MGM and any other distributed partners. • Materials Analyst for EST & VOD content, researching & reporting of metadata & artwork compliance for Fox releases on multiple platforms.• Integrate digital aspects of order processing, metadata management and monitoring and any associated tracking required into the daily operations accounts • Timely order processing via EDI, upload programs or manual entry according to departmental standards. • Manage Open orders in conjunction with Huntsville and Toronto staffs to insure all open orders have been shipped completely,• Work with 3rd party CS to ensure that manufacturing and inventory issues for distributed partners are addressed and resolved ahead of the anticipated customer delivery schedule.• Communicate daily with all appropriate parties whenever orders are delayed due to finished goods or component inventories being late or insufficient to cover demand• Provide reporting to management related to your daily order processing output, error reporting, account communication and open order review standards.• Make sound independent decisions, knowing when to escalate issues and displayed courage in making decisions or voicing opinions, even if unpopular• Evaluate the current operational workflow, identify efficiencies and provide innovative solutions Show less

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  Raleigh Film & Television LLC

  Apr 2012 - Jul 2012

  Production Coordinator Business Development & Production Operations

  • Support Business Development with in-depth R&D, Market Analysis and detailed Project Proposals for new studios and business partnerships - domestic and worldwide.• Support Production Operations with eight (8) Raleigh managed studios in California, Louisiana, Georgia, Michigan, Hungary & China.• Manage student internship program: interview candidates, manage schedules, delegate work projects and monitor productivity, etc. • Support for 2 SVP’s in Business Development and Production Operations• Coordinate Development Teams for various studio launches, including weekly team meetings and Action Step Plans.• Support launch and ramp-up of new studio openings in Europe, Asia and the United States. Show less

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  Global Digital Media Xchange (Warner Bros Compression)

  Jul 2012 - Oct 2015

  ITunes Metadata Technician - Compression Dept.

  Creation, editing and verification of content metadata. Package assets and deliver files to iTunes. Download, organize & maintain customer provided metadata packages. Edit XML, manually and through scripts and modify metadata as necessary in order to assemble a valid package according to client specs. Responsible for uploading packages to clients, tracking revisions and errors and seeing the package through successful delivery.

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  Deluxe

  Jun 2015 - Dec 2020

  Deluxe Media leads the advertising and entertainment industries with innovative supply chain solutions that help market, enrich, and enable media distribution to all platforms and all consumers throughout the world. Deluxe Media is a global company with presence in 9 countries. Our clients include the major Hollywood studios as well as a growing number of on-line retailers. Primary Responsibilities• Develop and maintain relationships with customers/clients to their satisfaction.• Create, maintain and communicate to client project timelines and budgets.• Prepare and communicate pricing quotes and estimates with client.• Manage customer change orders by negotiating deliverable due dates between customers and internal departments, balancing internal capacity with external demands and expectations.• Ensure deliverable due dates are reached on time and within budget.• Provide direction to Account Coordinators and Operations regarding priorities.• Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client.• Communicate regularly with client regarding project performance metrics.• Initiate corrective action process as needed. Create policies and procedures to improve quality of deliverables in the future.• May be responsible for educating and advising client about new services offered.• Other duties as assigned. Show less - Senior level Metadata & Packaging technician experienced in iTunes feature, TV & bonus content for WW distribution. - Participated in R&D, beta testing and production of automated packaging software/tool for iTunes Feature & TV distribution that increased workflow volume and FTS (first time success rate)- Schedule and manage new order assignments to ensure fluid processing cycles, trouble-shoot potential delays and maximize order fulfillment both on-site and at sister facilities.. - Built successful & productive relationships with clients, 3rd party vendors & iTunes representatives. Show less

  • Project Manager

    May 2017 - Dec 2020

  • Account Manager, CSR for Warner Bros. iTunes

    Jun 2015 - Apr 2017

  • Metadata Technician & Digital Production Scheduler

    Jun 2015 - Oct 2015
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  Pixelogic Media

  Mar 2021 - Oct 2021

  Project Manager
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  Visual Data Media Services

  Feb 2022 - Sept 2022

  Data I/O Packager

  ● Assemble + deliver feature and episodic packages to iTunes worldwide. ● Skilled packager with knowledge of secured digital transfer tools for worldwide deliveries to iTunes, Netflix and Amazon.● Excellent communication skills with technical and non-technical individuals.

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  ZOO DIGITAL PRODUCTION LIMITED

  Aug 2022 - Aug 2023

  Project Manager

  ● Accomplished in identifying scope of orders (client specs), ensure timely processing & movement of deliverables through internal teams. Rapid troubleshooting and resolution of technical and/or source related issues.● Excellent communication skills with technical and non-technical individuals.● Supervised & delegated service needs for a year-long service project to achieve on-time delivery metrics.

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  Key Code Media

  Sept 2024 - now

  Project Coordinator