Will Nowlan

Experience

• 

  Charles River Country Club

  Jun 2017 - Sept 2018

  Food Server

  • Properly set up and broke down over 40 tables throughout the day while maintaining the cleanliness of my service area.• Organized multiple food orders into their corresponding table tickets in a timely fashion• Trained 10 new bussers/food runners over two years

• 

  Buttercup

  May 2019 - Aug 2019

  Back Server

  • Organized each dinner order onto a corresponding food ticket and delivered trays to the correct tables• Explained our extensive lunch menu to 30-40 customers daily and assisted them in having the optimal dining experience• Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays, and delivery bags

• 

  Boston Sports Club

  Jun 2019 - Mar 2020

  Front Desk Representative

  • Served as the first line in Customer Service for the Wellesley branch• Welcomed current and potential new members into the clubhouse creating a positive and friendly environment within the facility.• Transferred callers to their appropriate destination and helped resolve customer issues

• 

  GiveGame

  May 2020 - Oct 2020

  Marketing Intern

  • Crafted blog articles and utilized keywords to improve Search Engine Optimization (SEO) to increase GiveGame's awareness as a new engaging fundraising platform• Designed social media graphics and content outlines promoting GiveGame fundraising opportunities for upcoming professional sporting events• Utilized social media channels such as LinkedIn, Facebook, and Twitter as a communication funnel to recruit clients in different target audiences

• 

  GenesisONE

  Jul 2021 - Jul 2022

  Account Executive
• 

  Darktrace

  Aug 2022 - now

  • Senior Account Executive

    Feb 2024 - now

  • Account Executive

    Aug 2022 - Feb 2024