Tiff Jones

Experience

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  Alder Carr

  Mar 2003 - Mar 2008

  Event Operations Manager
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  Alder Tree Ltd

  Apr 2008 - Feb 2012

  Sales and Marketing Manager
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  Tmw agency

  Feb 2012 - Jul 2014

  Lead Community Manager

  Specialising in FMCG, I managed award winning social media accounts for a variety of family and food brands, including Flora, Persil, Comfort, Flora Pro.Activ, Magnum and Knorr.Other responsibilities included:Producing engaging brand-relevant content including visual imagery and video creation, including front of camera demonstrationsWork creating image content using the adobe suiteWriting and designing social strategyCopywriting for each brand across all digital platformsReport and analysis of social brand health using a variety of reporting systemsClient management and liaisonMonitoring and testing new and emerging platformsCampaign management, budget controlEvent planning and management Show less

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  Focus IMC

  Jul 2014 - Nov 2015

  Director of Social and Community

  My job within Focus was to create and develop the social media client base and support them both in strategy and in paid media across the social channels. I also looked after the PR, marketing and social media for the agency itself and played a large part in new business acquisition.Shortlisted in the Social Buzz Awards for best ROI for my campaign work for SPAR UK, I created a strong social media presence within the agency, and gained a range of clients across various sectors, all with positive KPIs. Show less

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  RP2 Global

  Nov 2015 - Mar 2016

  Paid Media Consultant - Freelance

  Managing the paid media budgets for an extensive client base, responsible for bid management and optimisation of paid campaigns across social media platforms. This included hands on planning, buying and strategy plus client liason and budget control.

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  EE

  Mar 2016 - Apr 2019

  Product Owner

  Leading on social media care strategy and process plus content, care and growth strategies across community (Khoros platform) for EE.

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  BT

  Apr 2019 - Nov 2020

  Project managed and executed the effective delivery of key deliverables for all major launches and projects across both brands (BT & EE). Lead on digital care strategy and process plus content, care and growth strategies across social and community (Khoros platform) for EE and BT.

  • Multibrand Go To Market Manager

    Apr 2020 - Nov 2020

  • Product Owner - EE and BT Care and Content

    Apr 2019 - Mar 2020
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  EE

  Nov 2020 - now

  Propositions and GTM Manager

  Leading on strategy, GTM, delivery and P&L for voice verticals for BT and EE. Responsible for the migration from PSTN to Digital Voice for all BT Consumer customers.