Mritunjay Jaiswal

Experience

• 

  ITC Hotels

  Dec 2017 - Dec 2017

  Casual Trainee

  Worked there as an Food And Beverage trainee... Serving Food and Beverages to the guest, Clearance

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  Hyatt Regency

  Mar 2018 - Mar 2018

  Casual Trainee

  Worked there as an assistant to Guest Room attendant... Learnt Bed making, handling of cleaning equipments and how to clean different surfaces.

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  Novotel Hotels

  Aug 2018 - Jan 2019

  Industrial Exposure in core areas of the HotelWorked in Front office for 1 month where I learned about issuing key, handling guests arrival, uploading GRC card, Bell desks, Room Orientation, basic front office works.Worked in F&B Service for 1 month where I learned about types of cutlery and crockeries and their handling and purpose, Table set up, Wiping of cutleries, setting up buffet, Clearance, Greeting and Escorting the guests, Serving the guests.Worked in Housekeeping for 1 month where I learned about different types of chemicals and equipment used and their handling, SOP of the handling and cleaning of the rooms and areas. Show less

  • Sales Marketing Trainee

    Dec 2018 - Jan 2019

  • Industrial Trainee

    Sept 2018 - Nov 2018

  • Sales Marketing Trainee

    Aug 2018 - Aug 2018
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  P.Sajjan Kumar Dal mills

  May 2020 - Jul 2021

  Business Owner

  Managed my own business specialized in sieving and polishing of pulses.Expanded and scaling our distribution to Bihar and Orissa during Covid times by understanding the demand and increasing the supply.

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  Bata India Limited

  Jan 2021 - Mar 2021

  Retail Store Manager

  Handling and managing the store and its inventory, Driving sales, achieving targets, making sure KPI's being met and SOP being followed.

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  Marriott International

  Sept 2021 - Nov 2021

  Sales Coordinator

  Generating leads and bringing business to the organization.Meeting with the guests and clients and show around of the property.Sending marketing emails and rate quotes to the potential clients.Managing and making blocks for the events on the Opera.Managing the Social, Corporate and PSU accounts and guests

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  Zomato

  Dec 2021 - Feb 2024

  I oversaw operations across key cities in UP East, leveraging my experience from managing multiple cities in West Bengal. My role was focused on driving order and business growth, generating revenue, onboarding new restaurant partners, and promoting Zomato in a competitive market environment.Key Responsibilities:Market Expansion & Onboarding: Spearhead the onboarding of new eateries on Zomato, contributing to the growth and expansion of our market presence.Account Management: Manage a portfolio of 200+ restaurant partners, utilizing data-driven insights to support their growth and optimize their business strategies.Sales Pipeline & Targets: Develop and maintain a robust sales pipeline, consistently achieving and surpassing monthly Ad-Sales targets.Partner Engagement: Collaborate closely with restaurant partners, providing end-to-end support from app usage to menu engineering and marketing budget planning.Promotional Campaigns: Drive various promotional and growth initiatives aimed at increasing market share and fueling overall business growth.Cross-functional Collaboration: Work with central and logistics teams to ensure restaurant partners receive exceptional service and support.Achievements:Awarded "Launch Champion" for three consecutive months: April, May & June.Top performer in the inaugural May KPI across the New Launch Team Pan-India.Selected as part of the "Super 30" team, tasked with achieving a 30% month-over-month growth in the city portfolio. Show less In my role as Junior Business Analyst, I was responsible for overseeing operations across three key cities in West Bengal—Tamluk, Bagnan, and Basirhat. My focus was on driving order growth and enhancing Zomato's presence in these regions.Key Responsibilities:Onboarding & Market Expansion: Led the onboarding of diverse eateries onto the Zomato platform, ranging from upscale highway restaurants to local neighborhood food carts.Partner Engagement & Support: Actively engaged with restaurant partners, offering comprehensive support on various aspects such as using the Zomato app, curating meal combos, and developing tailored marketing plans.Data-Driven Growth: Employed a data-driven approach to guide restaurant partners in their growth journeys, ensuring they achieve their business objectives.Cross-functional Collaboration: Collaborated with central and logistics teams to provide restaurant partners with a seamless and rewarding experience on the platform. Show less

  • Key Account Manager

    Jun 2022 - Feb 2024

  • Junior Business Analyst

    Apr 2022 - Jun 2022

  • Retail Supply poc

    Dec 2021 - Mar 2022
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  Urban Company

  Mar 2024 - now

  Category Manager - II