Muhammad Zohaib Sajid

Experience

• 

  SATUMA

  Jul 2007 - Sept 2007

  Internee

  - PCB Designing - PCB sniffing and soldering of electronic components - Test development

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  Warid Telecom

  Aug 2008 - Mar 2009

  Internship

  - RF optimization- Drive Testing and Site Monitoring to improve network quality- Use of various Performance Tools for RF Optimization- TEMS Investigation

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  Vision PS GmbH

  Aug 2010 - Jun 2017

  - Field Test Specialist- Expertise in Manual testing with in depth knowledge of life cycle Methodologies, testing life cycles- Troubleshooting, analyzing and finding the root cause of the issues reported- Experience in GCF test cases execution as per 3GPP standard/specification- UE logging experience and analysis using capture tools like QXDM, Spy Tracer, Mobile Analyzer, Catcher , XCAL- Competent in testing across all sorts of devices and platforms including feature phones, smart phone, modules and tablets using MTK, Qualcomm, XCAL- Experience in RF/Drive/Network Testing- Working on latest Android builds which involves Flashing, Throughput Testing on GSM, GPRS & UMTS and LTE networks using test equipment- Familiar with FOTA/OTA updates and testing - Testing across different countries depending on client requirement Show less - Team Lead on Blackberry Project - Effective system troubleshooting- Coordinating testing team in more than 6 countries.- IMS/LTE/UMTS architecture and call flow using Trace tools- Field Testing Trails on all Mobile network technologies (GSM,UMTS,LTE,VoLTE)- Field Testing Specialist- Creation of Exploratory Charters for testing - Software Validation of Blackberry QNX devices and Android (BlackBerry Priv) - Report Generation ( Test strategy, Test Plan, Test Estimation, Test summary report ) in Lab and Live environment- Software Validation of Blackberry devices on Live Network- Execution of User Acceptance Testing - Regression testing - Call Performance Testing - Experience of Carrier aggregation testing - Expereince of filed testing accross different countries - Bugs tracking, reproducing and verification in the correct test environment- Issue Analysis and Reporting - Defects Management using HP ALM & JIRA- Logs Analysis using QXDM to verify Mobile and Network behavior - Execution of Carrier and GCF test plans Show less - Test Coordinator on Vodafone Wallet Project- End to End testing on mWallet for different Opcos UK, IT, DE, ES , NL. - Test Execution on Android and IOS .- Execution of Regression testing - NON NFC / NFC Payment solutions- mCommerce products including SmartPass, Wallet.- Completely Execution of User Acceptance Testing - Business/test use cases setup and verification; specification & requirements definition; product roadmap and wireframes plan.- Defect Management - Experience with HP Quality Center and JIRA. Show less - Analysis and testing of implemented Blackberry applications User acceptance testing - Improving the old test cases self-organization and division of work in team- Bugs reporting and creating new bugs - Testing SMS, MMS, Email and Basic Operations, video telephony, Memory Management, Streaming- Using the bug Testing tool BSL,QXDM,ADB etc- User Acceptance Testing - Execution of testing Cycle per week- Call Performance testing during Mobility with more than 12 devices - Analyzing network behavior on filed activity Show less

  • Senior Field Test Engineer (7Layers)

    Jan 2017 - Jun 2017

  • Field Test Specialist / Team Lead (BlackBerry)

    Oct 2014 - Jan 2017

  • Test Analyst / Test Coordinator (Vodafone Germany )

    Jun 2013 - Sept 2014

  • Software Test Engineer (BlackBerry)

    Mar 2011 - Jun 2013

  • Internship (BlackBerry)

    Aug 2010 - Feb 2011
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  Reply

  Jul 2017 - Oct 2017

  Senior IT Consultant

  Service and Application Distribution for Vodafone around 15 International markets featuring Vodafone Start, Google Play Store, and Apple App Store .- Direct Communication with Stakeholders - Configuring and Publishing the content using Vodafone tools to be displayed on Mobile and Web for Real-end user- Google Play-store and Apple iTunes applications signing using signing certificates - Coordination with the team using stand ups and weekly meetings - Analysis using the - Testing and Validation of mobile and web-content- Training Vodafone Stakeholders and experience with documentation and Tutorial - Troubleshooting of the issues and providing service to stakeholders Show less

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  Vision PS GmbH

  Nov 2017 - Mar 2019

  Senior Test Analyst (Hospitality Digital)

  - User acceptance testing of mobile applications on Android and iOS platforms.- End to End testing of web based applications.- Providing 1st and 2nd level support for customer service.- Working across multiple teams with project managers and other functional team members to form a team effort in development.- Working with agile and scrum methodology. - Providing support and testing during deployments of latest releases. - Good time-management and organizational skills.- Completed quality assurance testing of developed applications. Show less

• 

  DISH Digital Solutions

  Apr 2019 - now

  - Business Continuity Manager.- Leading a team of people managing IT and ServiceDesk operations. - Inventory and Asset Management.- Incident Response Lead.- IT Service Continuity Manager (ITSCM) - Security and ISO Audits lead.- Cyber-resilience Audit lead. - Owner for around 93 ISO Controls. - Leading all service IT Operations within the company.- DevOps and CloudOps Coordinator. - Department budget management. - Systems and Response time monitoring. - Atlassian migration -> Server to cloud and Cloud to Cloud expertise.- Jira Administration and Product Ownership -> Designing and Implementing Jira workflows, issue screens, Permission schemes, Automation rules.- QA Test Strategy, QA Testing Project Plan, and Resource Planning.- Analyzed high-level business requirements and identify the relevant functional and technical requirements. Show less - User acceptance testing , End to End testing, Regression Testing of Web and Mobile applications.- Organisation tools administrator e.g., Atlassian, Slack, Miro, 1Password.- Bugs tracking, reproducing and verification in the correct test environment.- Responsible for Quality Assurance of the developed applications .- Providing 1st and 2nd level support to the end customers using JIRA Helpdesk. - Working across different with Agile methodology.- Extensive experience of creating and managing sprints.- Involved in the operational tasks, including monitoring the live up running systems and environments.- Reporting the Incident to team in case of any failure in the live system or product. - Responsible for reporting weekly activities of Testing and Operations to the organization. - Responsible for administrating JIRA, Confluence and Slack of the organisation.- Create and manage filters, permission schemes and configurations.- Provided technical assistance for work administration of users, related modifications and archival of projects.- Develop guides and documentation for JIRA features and best practices.- Writing new test cases and improving the previously written test cases, user stories. - Provide teams and stakeholders with documented guidance. Show less

  • IT Operations and QA Manager

    Dec 2022 - now

  • Senior Test Engineer / Test Lead / Tools Administrator

    Apr 2019 - Dec 2022