Jill Rashdi

Experience

• 

  San Antonio Public Library

  Jan 2004 - Dec 2004

  Librarian
• 

  New York Public Library

  Jan 2005 - Nov 2006

  Sr. Librarian
• 

  Cleary Gottlieb Steen & Hamilton LLP

  Nov 2006 - Nov 2007

  Information Specialist
• 

  Schlager Group

  Jan 2009 - Jan 2010

  Freelance Copyeditor and Researcher
• 

  Conifer Health Solutions

  Mar 2010 - Apr 2011

  Instructional Designer
• 

  Interstate Batteries

  Apr 2011 - Sept 2015

  • Lead the Instructional Design team, including monthly professional development meetings, performance management and hiring.• Collaborated in the design and delivery of performance management classroom training.• Implemented a required training points program that increased year over year online course completions by 400%.• Designed and launched a company-wide Job Shadowing program• Project managed the LMS migration from selection of vendor through system wide roll-out.• Work with third party vendor to design and deliver online training.• Manage off-the-shelf eLearning vendor relationship.• Member of the LINK, culture and leadership committee, where I served as Recognition Chair.• Revamped corporate recognition program to align with company values. Show less

  • Learning Strategy Manager

    Oct 2012 - Sept 2015

  • Instructional Designer

    Apr 2011 - Oct 2012
• 

  Zoes Kitchen

  Sept 2015 - Nov 2018

  Manager of Leadership and Multi-Media Learning

  • Lead and drove the eLearning strategy, including the design and development of a comprehensive hourly training program for the field, as well vendor relationship with LMS provider• Drove performance management through success plans, personal development plans and leadership competencies• Facilitated StrengthsFinder workshops and provided individual coaching

• 

  World Manager

  Dec 2018 - Jul 2019

  Instructional Designer / Brand Enhancement

  • Assisted clients with organizing their training into learning paths in the LMS.• Provided guidance on how best to group content into micro-learning modules. • Created e-Learning modules for brands, as well as for internal projects.• Managed team of instructional designers to hit client deadlines and meet quality expectations.

• 

  Hilton

  Jul 2019 - Sept 2020

  Learning Program Manager

  • Project-manage multiple end-to-end large scale and complex learning programs • Coordinate review cycles and collaborate cross-functionally with client, legal, marketing and SMEs• Own the vendor relationship, acting as the primary point of contact and setting expectations with internal client• Design and maintain detailed project plans, tracking key milestones and dependencies• Report on project status, including risk management, budget tracking and issue resolution• Oversee the quality of all deliverables, as well as identify optimal delivery platform• Ensure success of overall project through communications and change management strategies Show less

• 

  Main Event

  Sept 2020 - Feb 2023

  Sr. Manager, Learning & Development
• 

  Home Franchise Concepts

  Feb 2023 - Dec 2024

  Director, Training & Development
• 

  Design Sprint Central

  Feb 2025 - now

  Learning and Development Consultant