
Jeffrey Korby

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About me
Experienced professional full stack developer knowledgeable in workflows with a background in sales and operations.
Education

Michigan State University
2004 - 2009Bachelor of Arts - BA MULTI/INTERDISCIPLINARY STUDIES
Michigan State University
2004 - 2009BA Interdiciplinary Studies: Law and Society
Michigan State University
2004 - 2009Bachelor of Arts (B.A.)
Michigan State University
2021 - 2021Certificate Full Stack Web Development
Experience

Solara Medical Supplies
Aug 2009 - Sept 2019• Created the Sales Support Group to assist the Outside Sales team which decreased cycle time of OSRopportunities.• Sales Support Group also allowed OSR team to have a designated team to assist with escalations andquestions concerning their accounts• Support of the team allows OSRs to increase referral volume and obtain new business• KPI reporting on ISR sales numbers and referrals for board of directors.• Maintained manufacturer and several internal scorecards for Intake and Inside Sales.• Created reporting through various systems for VPs to obtain requested referral and sales data.• Helped Inside Sales Team with the processing of orders to meet sales goals.• Worked with other departments to coordinate workflows and align goals.• Assisted with ordering and drop shipments of insulin pumps through manufacturers.• Work with manufacturers to maintain relationships and obtain new business.• Monitored changes in insurance policies to determine compliance standards remained current.• Worked with various departments including billing, finance, and documentation compliance.• Created and maintained workflows for various departmental functions.• Assisted with monthly, quarterly, and year-end inventory.• Developed deep knowledge of customer businesses and relationship to company objectives.• Organized company files and created support system to decrease workload and increase productivityof account managers.• Motivated team members to meet and exceed sales targets. Show less • Ensured that the Inside Sales team members are following company policies and protocol.• Assisted with orders and escalations to allow orders to be processed timely.• Maintained relationships with outside field sales force and manufacturer representatives.• Met with Solara and manufacturer representatives for pipeline reviews to assist with communicationand processing referrals.• Decreased cycle time of select files in associated territories through coordinated efforts andcollaboration.• Conducted selling efforts and managed 10 sales specialists.• Ensured sales pipeline remained full of potential leads and prospects.• Set and exceeded inside sales goals regularly.• Developed accurate sales forecasts by analyzing sales feedback and wrote reports for seniorleadership.• Coordinated department activities and projects to meet timelines. Show less • Processed orders for customers from Intake through to shipping.• Entered patients in system, verified patient insurance, quoted insurance benefits, collecteddocumentation, requested authorizations, obtained payments.• Worked with manufacturer partners, territory managers and HCP offices to provide necessary productto the customer.• Maintained pipeline and consistently led team with sales.• Created and updated customer accounts with relevant information.• Emphasized product features based on analysis of customers' needs.• Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.• Set up new accounts, established customer credit, and set up payment methods.• Always maintained friendly and professional customer interactions.• Maintained up-to-date knowledge of all available products. Show less • Maintained an existing territory consisting of Home Health Agencies and HCPs who see people withdiabetes.• Developed new business by cold calling on Endocrinologist and Diabetes Educator offices.• Provided in-services for accounts on products and services we provide.• Performed in-home training to customers on the various glucose monitoring products available.• Managed territory customers in efficient and successful manner.• Documented time calls and results, and submitted reports. Show less
Director Of Inside Sales
Apr 2017 - Sept 2019Inside Sales Manager
Nov 2015 - Apr 2017Inside Sales Representative
Mar 2011 - Nov 2015Territory Manager - Greater Chicago Area
Aug 2009 - Mar 2011

Core & Main
Feb 2020 - nowInside Sales Account Manager
Licenses & Certifications

Full Stack Web Developer
Michigan State UniversityNov 2021
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