Jacek Nykiel

Jacek Nykiel

Strategic Accounts Coordinator

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location of Jacek NykielZurich, Zurich, Switzerland

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  • Timeline

  • About me

    Product Owner /Product Manager | SAFe POPM ®Certified

  • Education

    • Wyższa Szkoła Filologiczna we Wrocławiu

      2007 - 2011
      Master of Arts - MA applied linguistics
  • Experience

    • UPS

      Apr 2008 - Apr 2012
      Strategic Accounts Coordinator
    • IBM Global Business Services

      Apr 2012 - Jul 2012
      IT Specialist
    • Credit Suisse

      Jul 2014 - Jan 2021

      Business Analyst, Business Application Owner

      • Business Risk Manager

        Jan 2018 - Jan 2021
      • Senior Cross Border Analyst (AVP)

        Jul 2016 - Jan 2018
      • Cross Border Support Team Lead (AVP)

        May 2015 - Jul 2016
      • Reporting Specialist/Project Manager

        Jul 2012 - Jul 2016
      • Team Lead Policy Admin Support

        Jul 2014 - Nov 2014
    • Luxoft

      Jan 2021 - Mar 2023
      Senior Information Technology Business Analyst

      • Designed and documented UX wireframes and prototypes for products at Credit Suisse DTPL.• Led scrum meetings for daily sprints with back-end, front-end, and testing teams.• Managed testing by creating test suites in Octane and running e2e tests.• Maintained backlog by prioritizing user stories, epics, bugs, and developer tasks.

    • Swisslinx

      Mar 2023 - May 2024
      Senior Business Engineer

      • Led requirements engineering in a complex system environment for Swisscom Core Mobile B2B, ensuring seamless customer experience design.• Utilized agile methodology to write epics, stories, and test cases, identifying dependencies and impacts on E2E solutions.• Conducted user acceptance testing by creating test cases and validating features in testing environments.

  • Licenses & Certifications