Jacek Nykiel

Experience

• 

  UPS

  Apr 2008 - Apr 2012

  Strategic Accounts Coordinator
• 

  IBM Global Business Services

  Apr 2012 - Jul 2012

  IT Specialist
• 

  Credit Suisse

  Jul 2014 - Jan 2021

  Business Analyst, Business Application Owner

  • Business Risk Manager

    Jan 2018 - Jan 2021

  • Senior Cross Border Analyst (AVP)

    Jul 2016 - Jan 2018

  • Cross Border Support Team Lead (AVP)

    May 2015 - Jul 2016

  • Reporting Specialist/Project Manager

    Jul 2012 - Jul 2016

  • Team Lead Policy Admin Support

    Jul 2014 - Nov 2014
• 

  Luxoft

  Jan 2021 - Mar 2023

  Senior Information Technology Business Analyst

  • Designed and documented UX wireframes and prototypes for products at Credit Suisse DTPL.• Led scrum meetings for daily sprints with back-end, front-end, and testing teams.• Managed testing by creating test suites in Octane and running e2e tests.• Maintained backlog by prioritizing user stories, epics, bugs, and developer tasks.

• 

  Swisslinx

  Mar 2023 - May 2024

  Senior Business Engineer

  • Led requirements engineering in a complex system environment for Swisscom Core Mobile B2B, ensuring seamless customer experience design.• Utilized agile methodology to write epics, stories, and test cases, identifying dependencies and impacts on E2E solutions.• Conducted user acceptance testing by creating test cases and validating features in testing environments.