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Mazhar Khan

Mazhar Khan

Senior Associate

Followers of Mazhar Khan334 followers
location of Mazhar KhanPune, Maharashtra, India

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  • Timeline

  • About me

    London Market Insurance - Operations & Technology Services || P&C Migration, Transition, Compliance & Regulatory || QA Adherence

  • Education

    • Agrasen High School

      1999 - 2003
      B.Com Business Enterpreneurship

  • Experience

    • WNS Global Services

      Aug 2005 - Jun 2010
      Senior Associate

    • WNS (Holdings) Limited

      Oct 2014 - Nov 2018
      Assistant Manager-Ops

      People management- handling a team of 20 Associates & 4 SME’s. On-boarding new employees and ensuring they are comfortable.Helping team members manage their career aspirations by understanding their unique needs, providing coaching, information and resources to help team members improve their abilities.Developing ongoing strategies for reducing attrition and improving employee satisfaction within team.Help set team goals and targets and align them to meet the organizational objectives.Managing metric based performance. Smooth operations management / SLA Adherence.Dealing with performance problems directly, fairly, and timely, providing positive or corrective feedback.Manage day-to-day administrative needs of employees (resolving payroll/transport / technology concerns/ Roster- Leave management etc.) Show less

    • WNS

      Apr 2019 - now

      Expertise in People management, process management, 12 yrs of strong General Insurance experience, gaining a vast experience in Property & Casualty London Market

      • Deputy Manager

        Jul 2022 - now

      • Assistant Operations Manager

        Apr 2019 - Jul 2022

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Mazhar Khan
      Operational Annual Excellence Award WNS Global Services Feb 2014 Awarded with “Operational Annual Excellence Award” by the Operations management for exemplary performance at work towards achieving a significant business impact for FY 2013-14
    • Awarded to Mazhar Khan
      Operational Annual Excellence Award WNS Global Services Feb 2014 For exemplary performance at work towards achieving a significant business impact
    • Awarded to Mazhar Khan
      R & R , I.C.O.M - Apr 2010 Rewards & Recognition, Idea Contributor of the Month) for Jan’10 - Mar’10 for successfully implementing brainwave idea at the workplace.
    • Awarded to Mazhar Khan
      Operational Annual Excellence Award - Nov 2008 For exemplary performance at work towards achieving a significant business impact.
    • Awarded to Mazhar Khan
      Operational Annual Excellence Award - Nov 2007 For exemplary performance at work towards achieving a significant business impact
    • Awarded to Mazhar Khan
      R.I.S.E. - Sep 2007 Recognition of Individual’s Superior Efforts
    • Awarded to Mazhar Khan
      Live Wire Award - Jun 2006 Exceptional Performance towards achieving productivity & accuarcy.