Yogesh Alawani

Experience

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  Tata Honeywell Ltd.

  Jul 1998 - Jun 2004

  • Customer support to handle post installation problems at site.• Part of Global Technical Assistance Center (G-TAC) to provide support to problems at customer installations that are not resolved by local support organizations.• Access to the Global support systems and organizations to prioritize and handle unresolved problems at customer installations.• Customer support for domestic installations related to Honeywell Safety Controllers (Fail Safe Controller), Experion, Plantscape, PLC’s etc. Show less

  • Sr. Engineer, Techinical Assistance Center

    Apr 2000 - Jun 2004

  • Engineer - Customer Support, Installation and Commissioning

    Jul 1998 - May 2000
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  ABB Global Industries & Services Ltd.

  Jul 2004 - Sept 2015

  • Defining scope of development and test activities for products based on requirements.• Reviewing development and test artifacts.• Chairman of Change Control board to decide which products defects and enhancements to take forward for product improvements.• Inputs for Product documentation and release notes.• Interaction with customer and Support line organization towards closure of Post release defects.• Root cause analysis for critical customer issues.• Delivering temporary corrections for customer specific issues.Product and Process Improvements:• Released Communication Interfaces related to Modbus/TCP, Ethernet/IP and DeviceNet in 800xA.• Reduced the average turnaround times for resolving customer issues from 28 days to 15 days within 2 years and the total incoming customer cases per year from 45 to 25 in 3 years.• Introduced Orthogonal Defect Analysis and 4Q Root cause analysis for communication protocols to reduce the number of defects submitted during formal tests before release to 10 Show less

  • Technical Product Manager

    Oct 2010 - Sept 2015

  • Project Manager and Test team Lead

    Oct 2007 - Sept 2010

  • Senior Test Engineer

    Jul 2004 - Sept 2007
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  ABB Global Industries & Services Pvt. Ltd.

  Oct 2015 - now

  Product Owner and Cyber Security Engineer

  • Product Owner for development of Communication protocols viz. PROFIBUS, EtherNet/IP, Modbus/TCP for IoT based control systems,• Developing Product roadmap and release plans, enhancements in products based on competitor data, user feedback, new ideas, proof of concepts and technological developments.• Driving Agile development for about ~20 developers by defining and prioritizing product requirements/scope, creating user stories, arranging mockups/grooming and demos/reviews in the sprints.• Updating Product user documentation, release notes and field communications.• Interaction with customer, support line organization and Local Business Units for product feedback and resolution of product defects. Interactions across business units to share best practices. Initiating root cause analysis for focus areas.• Cyber Security Engineer conducting Security Assessments and product reviews from security perspective for products, publishing security advisories.Product and Process Improvements:• Enhancements in EtherNet/IP and Modbus/TCP through collaboration with different Business Units and competitor data.• Increasing Robustness for Products by resolving Denial of Service security issues in EtherNet/IP and Modbus/TCP in coordination with internal development teams and external stack teams.• 30% of development activities created through idea generation within team.• Increased code and document review efficiency by 25% in 3 years based on the re-work metrics.• 80% code coverage for Design tests and 60% of Function tests automation achieved in past 3 years. Show less