Preeti Nayak

Experience

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  McDonald's

  Aug 2014 - Jan 2017

  Assistant Shift Manager

  Monitored and resolved all issues of food quality and serviceDetermined estimate of food requirements and placed ordersMaintained records for all employee payroll and budgetDeveloped schedule for crew members and other staffEnsured compliance to all health and safety practicesManaged expenses and Petty cashMaintained records and controlled food and labor costManaged communications with co- workers and supervisorMaintaining the systems of the store by providing effective coaching on training, scheduling, product handling and customer hospitality to the team management and members. Setting goals for the store team, developing organizational capability, and modeling how to work together. Drive the implementation of the company programs by developing action plans and directly motivating and instructing the store team to implement them. Developing strategic and operational plans for the work group, managing execution and measuring results. Utilizes exiting tools to identify and prioritize communications, and regularly use discretion to filter barrier to the team. Communicates clearly, concisely, accurately and professionally at all times. Interacting with customers directly and indirectly (telephonic) for the feedback and to solve any customer complaints for their safe recovery and service improvements. Regularly utilize management information tools and analysis financial reports, on a daily, weekly and periodic basis to identify and address trends and issues in store performance. Providing partners with coaching, constructive feedback and development opportunities and building effective team. Ability to manage team of around 65-70 team members. Develop and maintain positive relationships with the team. Actively manage the people by regularly conducting performance assessments, providing feedbacks and setting challenging goals to improve their performance by using performance management tools to support organizational objectives. Show less

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  Reliance Jio

  Jan 2017 - Jan 2018

  Premium Relationship Manager

  Monitoring acquisition of high net worth clientsUnderstanding the customer requirements in terms of end to end services .Sample audit of CAF forms verified by data verification agentsManagement of data verification agents for work allocation and review of metrics, SLAs and TATsSign the verified documents to trigger the activation processEnsure Receipt, scanning and dispatch of physical CAF forms as per process definedSupport in any regulatory audits for documentation Trainings and briefing communication for all regulatory, process and system updates to Jio Center employeesEscalation HandlingLocal Reference Check for Outstation CustomersSoft skills enhancement Show less

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  International Institute of Culinary Arts

  Jul 2018 - May 2020

  Admission counseling and Sale's

  1.Developing startegies , IICA Objectives through online and offline mode2. Formulating of marketing activities and policies to promote our services (Courses) on all social media accounts3. Compiling all the data for Marketing and follow up.4.Takingcare of the social media marketing and raise awareness about brand5. Evaluating competitors Digital Marketing strategies and creating plans to overtake them6. Communication with all Five star hotel property HR for students training and placements on behalf of IICA.7.Worked with website developers and content writers to ensure website visibility and functionality8. Conduct activities and survey in order to keep motivated team and students.9. Sales through Counseling from my personal experience of career Show less

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  Epicure Gourmet Destination

  Jan 2021 - May 2021

  Digital Marketing Executive

  • Performing research on current benchmark trends and audience preferences related with Brand Awareness• Designing and implementing social media strategy to align with business goals• Setting specific objectives and reporting on ROI• Communicate with followers, respond to queries in a timely manner and monitor customer reviews• Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)• Suggesting and implementing new features to develop brand awareness, like promotions and competitions Show less

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  Venus Industries

  Jan 2023 - now

  Sales Marketing Manager

  Current Sales Merchandiser for Steel manufacturing industry the best for its quality known in entire Restaurant and Hotels property