E Sai Krishna

Experience

• 

  Tata Consultancy Services

  Jan 2016 - Oct 2016

  Contract Assignee

  • Executed manual testing of CRM tools, encompassing Salesforce and Oracle Communications with products like Order & Service Management, Billing & Revenue Management (BRM), for clients in both the Philippines and Canada.

• 

  HCLTech

  Apr 2017 - Aug 2017

  Product Support Engineer

  • Documented software defects in JIRA, reported to developers after initial analysis, and provided technical assistance by investigating and resolving problems based on user inquiries and diagnostics.

• 

  ValueMomentum

  Sept 2019 - Jun 2024

  • Proposed infrastructure changes based on business requirements, resolving bulk quote conversion issues and increasing revenue by 60%.• Managed Jira administration, Git branching, and workflows, documenting architecture and solutions for future reference and team-wide understanding.• Pioneered CI/CD implementation using AWS SDK and GitHub Actions, achieving a 50% enhancement in continuous integration efficiency.• Orchestrated the transition to microservices architecture, reducing errors and improving performance by 6 seconds.• Implemented an event-driven architecture with pub-sub-based communication protocols, eliminating regression issues by 40%.• Developed accelerators and scripted processes, thereby expediting development workflows by at least 3 days.• Automated diverse batch jobs, enhancing system efficiency and saving the service team 2 days a week.• Setup and designed post-payment processing workflows for the Stripe Payment Gateway. Show less • Designed and implemented APIs to communicate with the Socotra Policy Administration System for insurance policy issuance and servicing. Incorporated third-party integration using GraphQL and HTTP requests for quote generation.• Developed logic to price a quote and get automated underwriting approval in less than 5 seconds, plan invoices, and automating invoice collection thereby reducing service team dependency by one day.• Achieved PDF and HTML document generation using liquid templates, later transitioning to Razor templates with C# SDKs, reducing document generation time by at least 5 seconds.• Constructed a mapping layer and Authored stored procedures for streamlined database communication, facilitating integration and communication between front-end and back-end systems, resulting in reasonable response times by at least 3 seconds. Show less

  • Senior Software Engineer

    Oct 2022 - Jun 2024

  • Software Engineer

    Sept 2019 - Oct 2022
• 

  EPAM Systems

  Jun 2024 - now

  Senior Software Engineer

  • Design, develop and maintain software solutions using .NET core, .NET Framework, Angular and PostgreSQL.• Analyze code base and propose solutions to mitigate performance issues.• Analyze existing infrastructure to understand how the application is working and performing in AWS, to deliver solutions.• Collaborate with teams to ensure the proposed design following the architectural roadmap and adhere to established standards and policies.• Work in collaboration with the client, update the inputs regarding the mitigation plan, and ensure the client is informed about the proposed solution. Show less