Ujjwal Sharma

Experience

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  Pizza Haven Seven Hills

  Dec 2004 - May 2006

  Assistant Manager

  Providing excellent customer service and maintaining this service through training other staff.Handling client complaints and also ensuring that no mistakes are repeated twice.Overseeing operations so that time constraints are met in each and every order including arrangements for deliveries in advance.Planning the workload and delegating the tasks required for an even balance of the workload.Organising rosters taking into account availability of staff and also having back up staff in the event of illness or other absences of rostered staff.Ordering the weekly stock as per the weekly budget and also taking into account the previous weeks sales and amount of stock used. Show less

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  Maverick Mav

  Jun 2006 - Apr 2007

  Project Manager

  Developing a business relationship with the client in order to properly understand their web development project and its scope.Hold debriefing sessions with clients so as to understand their projects fully and using this as a tool for risk management.Holding debriefing sessions with the team (designers, developers and programmers) to explain the project and using it as a tool for risk management.Liaising with clients throughout the life of their project and also after sales services.Liaising with developers, designers and programmers to ensure the design and project constraints are properly understood and followed.Providing the client with an update of the progress of their project and also receiving feedback, and changing the scope accordingly.A continuous dialogue with the team so as to minimise revisions, risks and mistakes, Show less

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  Dick Smith Electronics

  Nov 2007 - Nov 2008

  Sales Service Assistant

  • Maintain high levels of customer service, satisfaction and minimize dissatisfaction.• Meeting the sales, service and attach rate goals set.• Fulfil all store level activities to insure the highest possible revenue targets, service and attach rates are being met.• Obtain the customer's full needs and/or wants from the product to provide the "full solution".• Carry out daily duties diligently to ensure presentation matches quality of service each and every time.• Aid customers regardless of time spent and purchase amount, if any problems arise.• Learn about constantly updating technologies and present advantages for the customer in a case-by-case basis.• Providing in store support to customers with installation of hardware (printers, scanners).• Providing in store support to customers in regards to their operating system installations and maintenance (both Windows and MAC OSX). Show less

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  Macquarie University

  Mar 2009 - Dec 2009

  Lab Support Officer

  Maintain the peripherals found in the computer laboratories, such as printers, keyboards, mice, projectors.Maintain Science IT network and also solve issues such as LAN input breaks and hardware faults.Top up perishables such as toners and papersMaintain network integrity ensuring full operation of each and every computer in the area.Provide support to tutors and students including account resets, wireless network issues and any other network related issues.Dick Smith Powerhouse Show less

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  Australian Army Reserves

  Aug 2009 - Jan 2013

  Information Systems Technician

  Provide communications, information systems and electronic warfare (CISEW) support to the Army and the Australian Defense Force to allow command and control of deployed forces in peace, crisis and conflict on any operation anywhere in the world.Enable highly dynamic command and control whilst disrupting that of any adversaryProvide commanders with the means of controlling the battle using a number of methods including radio, fibre optic, microwave, information systems and satellite links. Install, configure and maintain Deployable Local Area Networks (LAN) and Wide Area Networks (WAN).Responsible for ensuring that Information Technology (IT) security is maintained and enforced throughout the Communications Node. Show less

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  Directory Concepts

  Aug 2010 - Aug 2011

  Consultant
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  Accenture Australia

  Oct 2011 - Dec 2015

  Consultant
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  Chandler Macleod Group

  Aug 2016 - May 2017

  Consultant

  Client: Accenture (Department of Defence)

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  Uneek Conveyancing

  Dec 2017 - now

  Director

  Director of Uneek Conveyancing

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  Manpower Staffing

  Jul 2018 - Jul 2019

  Application Manager

  Client: Accenture (Singapore Customs)

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  Uneek Law

  Dec 2020 - now

  • Director

    Dec 2020 - now

  • Director

    Dec 2020 - now