Deep Enrich
Puneeth J
Desktop Support Technician
74 followers
Bengaluru, Karnataka, India
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About me
Information Technology Support Engineer @ SABIC | Troubleshooting IT Remote Administration
Education
Sri mallikarjuna polytechnic chitradurga
2009 - 2012Diploma Electronics and communication First ClassActivities and Societies: Voluntary Student Technical UpSkills Leader, Sports Engagement with Other College I've completed diploma in ece from department of technical education Karnataka
Sri vasavi vidya samste Chitradurga
2003 - 2006Highschool High School/Secondary Certificate Programs First Class
Experience
AMATRA DIGITAL GADGETS PRIVATE LIMITED
May 2013 - Aug 2019Desktop Support TechnicianMaintaining All technical support at client place (Practo) maintaining assets including hardware and software
Larp enterprises
Sept 2019 - Apr 2023IT Support TechnicianHandling the Computer Hardware as well as software of various company's and also AMC's including server's maintenance of various company's
SABIC
May 2023 - Oct 2024Information Technology Support Engineer• Provided end user support including Hardware, Software, Application management at SABIC in Bengaluru, Karnataka, India.• Ensured seamless operations by troubleshooting technical issues and resolving them promptly to enhance user experience.• Collaborated with cross-functional teams to implement IT solutions and optimize system performance for increased productivity.
Zepto
Oct 2024 - nowInformation Technology Specialist
Licenses & Certifications
- View certificate
Introduction to IT Asset Management (ITAM)
LinkedInOct 2024
- View certificate
Apple Certified Support Professional macOS 11: 1 Installation and Configuration
LinkedInSept 2024 - View certificate
Introduction to Cybersecurity
CiscoOct 2024 - View certificate
Microsoft 365 Administrator Expert (MS-102) Cert Prep by Microsoft Press
LinkedInSept 2024 - View certificate
Troubleshooting IT Remote Administration
LinkedInSept 2024 - View certificate
Career Essentials in System Administration by Microsoft and LinkedIn
MicrosoftSept 2024 - View certificate
Career Essentials in Cybersecurity by Microsoft and LinkedIn
MicrosoftSept 2024 - View certificate
What is Copilot? Get Started with Microsoft's Everyday AI Companion
LinkedInSept 2024
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