Prashant Verma

Experience

• 

  HCL Technologies

  Jun 1984 - Jan 1986

  Engineer R&D

  • Custom hardware design and embedded programming

• 

  C-DOT Centre for Development of Telematics

  Jan 1986 - Feb 1990

  Engineer R&D

  • Digital Telephone exchange integration• Analog telephony interface validation hardware design and software• War gaming simulation software• Map digitization and display software

• 

  Digital Equipment India Limited

  Feb 1990 - Aug 1990

  Senior Software Engineer

  • Business automation software

• 

  Reuters / Infocast Australia

  Oct 1990 - Apr 1998

  Senior Software Developer

  • Network communication software• Stock market – decision support system software• Communication software libraries – event driven multi-threaded multi-process solution

• 

  Cisco

  Apr 1998 - Sept 2017

  • Technical talent leadership – mentor, coach, guide, skill development - Global connect • Technical projects and programs – Idea / concept, brainstorm, experiment, design, implement• Automation software and tools• Customer success leadership - communication at all levels• Lead troubleshooting multi-technology solution with cross functional team• Product improvement opportunity identification and drive with developers• Process and change management • Same as in above role • Cisco unified communication technology and products support• Proactive and reactive technical support • Ownership of escalated customer issues• Customer site visit for critical issues, troubleshooting and resolution• Customer specific design help and troubleshooting • Project concept and execute commit• Network device software development and troubleshooting

  • Senior Technical Leader

    Dec 2014 - Sept 2017

  • Technical Leader

    Jun 2006 - Dec 2014

  • Escalation Engineer

    Jun 2004 - Jun 2006

  • Customer Services Engineer

    Oct 2000 - Jun 2004

  • Software Engineer

    Apr 1998 - Oct 2000
• 

  Optus

  Sept 2017 - Dec 2019

  Technical Project Manager

  • New technology on-boarding and operationalisation• Telecommunication & networking projects• Cross-functional team leadership - internal and vendor team• Proof of concept and impact assessment before final design & deployment• Automation software for provisioning and deployment of 5G network elements

• 

  Fujitsu Australia Software Technologies

  Jan 2020 - now

  Technical Project Manager / Solutions Architect

  • Cloud native solution development • Containerization, Kubernetes and Operators - portability across cloud providers• Solution design, software development, technical team & project management• Cross-functional team leadership• Proof of concept, solution design, test and productization