PRASANTH RP

PRASANTH RP

Customer Service Executive (Gvt of India Project)

Followers of PRASANTH RP285 followers
location of PRASANTH RPThiruvananthapuram Taluk, India

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  • Timeline

  • About me

    Branch Manager at ICICI Lombard GIC Ltd

  • Education

    • VHSS VATTIYOORKAVU

      2003 - 2005
      High School Computer Science 65
    • University of Kerala

      2005 - 2008
      Bachelor’s Degree English Language and Literature, General
    • Mahatma Gandhi University

      2012 - 2014
      Master of Business Administration (M.B.A.) MARKETING AND HR 60
  • Experience

    • CMC LTD

      Aug 2011 - Jan 2015
      Customer Service Executive (Gvt of India Project)

       Handling and Passport related services to the citizens Provide training in various passport Officials in South  Setup and implement project services in various passport seva locations in south India Provide training and services in TCS software to Gvt official in various passport seva locations in south India Handling the day to day operations for smooth running of Seva Kendra Provide better citizen service and problem solutions

    • Notion EGM Solutions

      Mar 2015 - Aug 2016
      Relationship Manager

      • Promote all the product lines offered by the company MF, Broking (Equity, Commodities, and Currency), Corporate FDs, Insurance (Life and Non-Life), Mortgage Solutions and Real Estate.• Develop a sales strategy to achieve organizational sales goals and revenues• set individual sales targets with sales team• To identify potential HNI clients through referral networks• To execute monthly sales plan to acquire large prospective clients and ensure regular contact with all mapped clients through regular weekly / monthly Calls. • Daily tracking of & personal meeting with Clients.• To ensure 100% client penetration for business sourced by building relationships & enabling increase in share of wallet & revenues. Show less

    • HDFC Bank

      Aug 2016 - Jan 2018
      Deputy Manager

      • Selling financial products• maintain good relationship with high worth customers• increase the volume of business in given portfolio• achieve yearly income• achieve monthly as well as yearly targets• give customer service on day to day banking operations

    • ICICI Lombard

      Aug 2018 - now
      Sales Manager

      • Achieving assigned PMS through a team of field officers (in selective regions) and through the various verticals.• Handling all motor OEM portfolio worth 2 crores • Handling all the retail products from health, property to motor.• To achieve product-wise volume and value targets.• To solve problems/issues and develop a strong relationship with the channel• To meet dealers, agents, Lead Providers, intermediaries, direct customers(for CE) as per journey plan

  • Licenses & Certifications

    • IRDA certificate

      Insurance Regulatory and Development Authority
      Jul 2016
    • Mutual Fund NISM 5A

      NISM
      Jul 2016
    • DESKTOP PUBLISHING

      KERALA STATE AUDIO VISUAL AND REPROGRAPHIC CENTRE
      Jun 2005
  • Honors & Awards

    • Awarded to PRASANTH RP
      Performer of the quater ICICI lombard May 2019
    • Awarded to PRASANTH RP
      Best sales manager HDFC bank Sep 2017
  • Volunteer Experience

    • Volunteering

      Issued by KERALOLSAVAM
      KERALOLSAVAMAssociated with PRASANTH RP