IDRIS SHITTU

Experience

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  Divine Global Business Services Ltd

  Dec 2005 - Dec 2007

  Computer Instructor

  Word Processing, Spreadsheet, Graphic Design, Crimping of RJ-45, LAN Networking, Repair and Maintenance of Computer Systems, Computer System Cloning, Project Analysis using SPSS (Special Packages for Social Scientist), 2D AutoCAD Design.

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  National Youth Service Corps

  Mar 2013 - Feb 2014

  NYSC - Teacher

  Computer Studies TeacherClassroom Management, Maintaining Discipline, Organizing Students, Motivating Students and Marking Coursework.

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  Result and Reward Ltd .

  Jan 2015 - Dec 2017

  Internal Control Officer

  Credit Control (receivables, staff float outstanding), Auditing of retail and wholesale FCMG outlets, Cash Receiving and Lodgement to the Bank, Expenses control and management

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  TADOP GLOBAL SERVICES LTD.

  Jan 2018 - Mar 2021

  Information Technology Administrator

  Hardware and Software Upgrade and Installation, User Account Creation and Access Control Monitoring, Hardware and Software Troubleshooting, Keeping tab with latest and changes in Hardware and Software Performance, Data Retrieval and Recovery Procedures, Maintenance of Organisation Networks and PC, Data Processing and Spreadsheet Works.

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  TEQADS CREATIVE SOLUTION

  Aug 2021 - now

  Website Designer | Content Creator

  Website Design, Corporate Printing, Search Engine Optimisation (SEO) and Digital Marketing Strategist

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  Tek Experts

  Dec 2022 - now

  Technical Support Engineer

  gathering information from technical teams and communicating the findings and resolutions to prospective customers through phone calls, chats and emails.sharing knowledge with colleagues in order to provide exceptional customer serviceDocumenting steps, processes and methods of solving a ticket. Maintaining clients privacy, confidentiality and sensitive information. Installing systems, hardware, software, scanners, printers, etc. and configuring them.Scheduling and carrying out maintenance and upgrades.Setting system accounts for employees and helping them if they need help to log in.Determining the nature of the problem by talking to clients and all those who use computers, and solving them. Show less