Dylan Gallop

Experience

• 

  Dynamic Cooperate Activities

  Jan 2013 - Jul 2013

  Event Coordinator

  The company did teambuilding and during holidays and weekends I would assist in running some of the events during a team buildThe company closed the Durban branch in 2013.

• 

  Game4U

  Jun 2016 - Jul 2016

  General Sales Assisstant

  As a General Sales Assistant for Game4U, I worked on the store floor ensuring customers were served and used sales methods to sell games in store as well as accessories and consoles. We were also required to ensure all shelves were neatly and properly set, as well as do stock takes and handle new items.

• 

  Aeria Games GmbH

  Nov 2016 - Jan 2020

  As a Community Volunteer, I was tasked with:• Ensuring there was a bridge between the player base and development team.• Ensuring bugs were documented and extensively tested.• Ensuring the general atmosphere of the player-base remained positive.I quickly rose through the ranks of volunteers and became the Supervisor. This meantthat the success and failure of the given tasks reflected directly on me and my ability tomanage the team. I handled support tickets for a list of Massive Multiplayer Online Games. Throughan assortment of clients and customers, I was required to quickly and efficientlycommunicate and fix any support queries that arose.This required extensive knowledge of the games, as well as how to process toughsituations. In the end, I feel I brought forth excellent customer service skills and acommitment to customer satisfaction.

  • Community Volunteer Supervisor

    Feb 2013 - Jan 2020

  • Customer Service Agent

    Nov 2016 - Jan 2017
• 

  ZivoZest

  Feb 2017 - Sept 2018

  I began working for ZivoZest as an intern for the position of Internet Digital MarketingAnalyst, which became a full-time position.• l created websites, as well as accompanying content for them, which varied fromshort video clips to images.• I set out extensive SEO protocols to ensure relevancy and optimal crawling.• I oversaw that emails and email marketing were always up to date and relevant. During the internship, I was taught a multitude of skills such as Web Developmentthrough CMS systems like WordPress and Joomla.

  • Internet Digital Marketing Analyst

    Jan 2018 - Sept 2018

  • Internet Digital Marketing Analyst Intern

    Feb 2017 - Jan 2018
• 

  Elite Gaming

  Dec 2018 - Jan 2020

  PC Division Manager
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  Vrije Universiteit Amsterdam

  Mar 2021 - Mar 2021

  Software Engineer

  I oversaw the setup and installation of a Virtual Machine Network for employees of theDivision of Molecular and Computational Toxicology to access and use for various tasksduring COVID-19. This resulted in more efficient work standard for the entire departmentduring, and also after, COVID-19.

• 

  Capitola

  Aug 2022 - now

  • Medior Developer

    Jan 2024 - now

  • Junior Developer

    Aug 2022 - Dec 2023