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Benjamin Da Silva Moreira

Benjamin Da Silva Moreira

Business Consultant

Followers of Benjamin Da Silva Moreira873 followers
location of Benjamin Da Silva MoreiraKaiserslautern, Rhineland-Palatinate, Germany

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  • Timeline

  • About me

    Team Lead Technical Specialists | Pioneering in technology for your success

  • Education

    • Berufsakademie Mannheim

      2004 - 2007
      Diplom (BA) / Bachelor of Arts Diplom-Betriebswirt (BA) / B.A. Business Administration

  • Experience

    • CAS AG

      Jan 2008 - Sept 2009
      Business Consultant

      Designing and Implementing the web based CRM solution CPWerx 7

    • AWO Landesverband Saarland

      Apr 2010 - Dec 2010
      Project Manager DMS Rollout

    • TOPdesk

      Jan 2011 - Dec 2018
      Consultant

      IT Service Management ImplementationProcess ConsultingKnowledge ManagementTechnical Consulting / Solution Engineering (interfaces, reporting, SQL solutions, ...)

    • Scheer GmbH

      Jan 2019 - Dec 2019
      Manager | BPaaS Services

    • TOPdesk

      Jan 2020 - now

      Managing a team of 4; develop the team and our services; implement 3rd party system integrations, automations, custom forms/front ends, generative AI integration and other technical solutions, giving API trainings

      • Team Lead Technical Specialists

        Apr 2023 - now

      • Technical Consultant

        Jan 2020 - Apr 2023

  • Licenses & Certifications

    • ITIL v3 Foundation

    • Prince2 Foundation

    • IHK Ausbildereignung

      IHK

    • Estos Expert Partner

      Estos GmbH

    • KCS v6 Practices

      The KCS Academy - the Only Authorized Certifying Body for KCS
      Sept 2017
      View certificate certificate

    • IT Project Coordinator (ISO/IEC 17024)

      EXirius GmbH