Alan Ridgewell

Experience

• 

  Gladstone MRM

  Jun 2009 - Jun 2010

  Student Developer

  Developing support utilities in C#, creating a product website using DotNetNuke CMS, providing direct customer support including on-site and remote upgrades.

• 

  Jagex

  Aug 2011 - Jul 2013

  User Interface Programmer

  Developing and implementing the user interface for the browser based MMO Transformers Universe using Autodesk Scaleform.

• 

  Sepura

  Sept 2013 - Jan 2018

  Software Engineer

  Working as part of the Software Services team to assist development/business by administeringtools and processes, implementing DevOps principles, and providing support.- Administered company JIRA, TeamCity, Perforce and other tools.- Developed various scripts in languages such as Python, Perl and Javascript for automating tasks and gathering data for reporting purposes.

• 

  Citrix

  Feb 2018 - Mar 2023

  Administering High Value Systems with 5000+ users, including Jira, Confluence, Bitbucket, and GitHub. Implemented and drove automation projects to reduce toil and improve experience for internal customers. Scrum Master for development projects using SAFe and Mentor for graduates/interns.

  • Senior CloudOps Engineer

    Oct 2020 - Mar 2023

  • DevOps Software Engineer

    Feb 2018 - Oct 2020
• 

  Arm

  Apr 2023 - now

  • DevOps Engineering Platform Manager

    Jul 2023 - now

  • Atlassian Technical Lead

    Apr 2023 - Jul 2023