Deep Enrich
Laura Mocanu
Casino Manager plus progressing positions
730 followers
Bucharest, Romania
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About me
L&D Hotel General Manager at QR Catering
Education
“Tudor Vianu “Theoretical High School
2002 - 2006Bac
University of Agronomic Sciences and Veterinary Medicine of Bucharest
2006 - 2010Bachelor's degree Chemical Engineering
University POLITEHNICA of Bucharest
2010 - 2011Master's degree Food Control and Expertise - Food Engineering
Experience
Princess Cruises
Jan 2011 - Jul 2022Casino Manager plus progressing positionsCasino Manager
Cruisinc Group
Jul 2022 - nowFostering a learning and development culture within the hotel and ensuring the continuous growth and improvement of its employees. The primary tasks of this role are: Training Program Development, Training Needs Analysis, Onboarding and Orientation, Leadership Development, Employee Development Plans, Learning Delivery, E-Learning and Technology, Performance Management, Compliance and Safety Training, Evaluation and Feedback, Professional Development, Budget Management, Collaboration, Employee Engagement.The ultimate goal as an L&D Hotel Manager is to cultivate a skilled and engaged workforce that contributes to the hotel’s success and provides exceptional service to guests. Show less
Hotel General Manager - Learning and Development
Jul 2023 - nowHotel General Manager
Jul 2022 - Jul 2023
Licenses & Certifications
Training in crisis management and human behaviour on passenger ships
Carnival Corporation & PCLJun 2017
Modeling Leadership
ECornellMay 2019
Anti-Money Laundering
Carnival Cruise LineNov 2019Delivering Leading the Way
ECornellMar 2019
CCPA Compliance- Customer Service Employees
Princess CruisesNov 2019Social Media
Princess CruisesApr 2018Shipboard Performance Appraisal System
Princess CruisesJun 2018CARE Training
Princess CruisesJan 2019Building Your Credibility
ECornellNov 2018Using Operations Dashboard to drive OBR
ECornellSept 2018
Languages
- enEnglish
- frFrench
- spSpanish
- itItalian
- roRomanian
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