Hope Lawry

Experience

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  Great Western Hotel

  Nov 2014 - Jun 2017

  Waitress

  After completion of my higher school certificate I secured this position prior to beginning my bachelor’s degree in psychology. This position allowed me to build independence and gain an insight into the dynamics of the workforce. Hospitality has allowed me to build strong communication, customer service and interpersonal skills – enhancing my academic, professional and personal life greatly.

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  Sydney Obsessive Compulsive and Anxiety Disorders Practice

  Jul 2016 - Nov 2018

  Receptionist

  Sydney Obsessive Compulsive Anxiety Disorder Practice located in Lindfield, SydneyThe role of administration at Sydney Obsessive Compulsive and Anxiety Disorders Practice allowed me to gain a greater understanding in the field of Psychology – broadening my career prospective for the future. This position was highly rewarding, working for Dr Rocco Crino, Clinical Psychology in conjunction with my undergraduate studies in Psychology allowed me to gain a greater understanding of the study of human behavior, particularly in regards to OCD and anxiety. I was able to bring a warm welcome to the patients attending the practice by using my interpersonal skills to engage in conversation with a range of individuals. Show less

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  NAAUC: The National Association of Australian University Colleges

  Jul 2016 - Jul 2016

  NAAUC Ambassdor

  I was chosen to represent my residential college, Dunmore Lang as a delegate at the 2016 Annual NAAUC Conference in Sydney. Allowing my team and I to develop useful skills, gain knowledge and create networks to enhance our own and community as a wholes' future endeavours.

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  Union Bank Wine Bar

  Jul 2017 - Jan 2018

  Waitress

  My role at the Union Bank Wine Bar located in orange, NSW allowed me to build upon my previous experience in hospitality – completing a number of customer service related tasks that helped to create a thriving, customer orientated environment.

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  Dunmore Lang College

  Feb 2018 - Nov 2018

  Residental Advisor

  The role of Residential Advisor (RA) was a highly rewarding yet challenge role that I had the privilege of obtaining throughout my undergraduate degree. For me, this role provided me with both professional and individual growth – completing training in suicide prevention, first aid, leadership and Mental Health First Aid. The role of RA was comprised of working in a team of 14 students, in conjunction with the executive team at Dunmore Lang College – therefore, I had consistent communication with a number of professionals, to ensure that the duty of care of residents within the community was sustained. I was able to positively contribute to the team by using my effective interpersonal skills to engage other team members and fellow residents in a number of events and tasks, to ensure that the conflict was minimal and addressed appropriately. Show less

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  The Butterfly Foundation

  May 2018 - Jul 2018

  Education Services - Administrative and Marketing Assistant

  This volunteer role at the Butterfly Foundation, in Sydney gave me a greater insight into Non-Profit organisations and the associated values, goals and motives that are associated with such workplaces. I believe this had a positive effect on my career development.

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  The Wellness House

  Nov 2018 - Jul 2019

  Receptionist

  The role of Medical Receptionist at The Wellness House entailed a number of tasks – these included, patient correspondence, Medicare billing, working with allied health professionals and general practitioners, accreditation preparation and other day to day administration tasks (i.e. scanning, filing and answering phone calls, to name a few). This role allowed me to develop professionally by providing me with training in the use of platforms such as Medical Director. I was able to bring a positive contribution to the workplace by demonstrating my ability to work at a high pace whilst ensuring my work was impeccable – and further educating staff. Show less

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  Orange Ex-Services Club - The Greenhouse of Orange

  Nov 2018 - Mar 2019

  Bar Waitress

  The role that I secured at the Orange Ex-Services Club allowed me to build upon my previous experience in hospitality – completing a number of customer service related tasks that helped to create a thriving, customer orientated environment. This role further allowed me to build upon my customer service skills and engage in effective communication on both a professional and individual level.

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  Danielle Louise

  Dec 2018 - Sept 2019

  Administration/ Marketing Assistant

  This role enabled me to gain a greater insight into the workplace dynamics of a small, local business – I was able to contribute in several ways, by bringing a new perspective to the marketing and accounts process used within the workplace. I was able to implement my previous experience of administration into this role via the use of Excel, Xero and my strong customer service skills. This role helped to develop my communication skills via regular correspondence with other stakeholders – by means of email and/or phone. Show less

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  PerformHR

  Oct 2019 - Apr 2022

  • Human Resources Advisor

    Jul 2021 - Apr 2022

  • HR Officer

    Oct 2019 - Jul 2021
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  HumanX HR

  Apr 2022 - now

  HR Business Partner