Edwin Tunggoro

Experience

• 

  Accelist Lentera Indonesia

  Mar 2022 - Mar 2023

  1. Communicated effectively up to 20 users per day to understand their needs and developed clear and concise explanations of the issues and resolutions2. Identified and analyzed up to 20 data-related issues per day within user tickets from the automotive industry, including inconsistencies, missing information, and formatting errors3. Validated jobs on the application run normally to prevent errors in the application which can impact users for 9 hours every day4. Developed and conducted 2 test cases per month to validate the functionality and performance of new application updates5. Developed clear and concise documentation of issue resolution for future reference and knowledge sharing Show less 1. Communicated effectively up to 20 users per day to understand their needs and developed clear and concise explanations of the issues and resolutions2. Identified and analyzed up to 20 data-related issues per day within user tickets from the automotive industry, including inconsistencies, missing information, and formatting errors3. Validated jobs on the application run normally to prevent errors in the application which can impact users for 9 hours every day4. Developed and conducted 2 test cases per month to validate the functionality and performance of new application updates5. Developed clear and concise documentation of issue resolution for future reference and knowledge sharing Show less

  • Information Technology Application Support

    Jul 2022 - Mar 2023

  • Information Technology Application Support

    Mar 2022 - Jun 2022
• 

  RevoU

  Feb 2024 - May 2024

  Data Analytics Associate

  1. Execute hands-on stealth tech startup project as part of RevoU Data Analytics program2. Responsible to execute analysis such as prioritization analysis, customer segmentation and churn analysis, and KPI dashboard monitoring3. Manage to run 1 self-data project in 2 weeks with satisfactory results from supervisor Nada Asri Yasdana that experience as Data Analyst at Tempo.co and reviewer Faridl Gifari that experience as Senior Data Analyst at PT. Global Urban Esensial4. Manage 3 different analysis in 2 months during Virtual Internship RevoU x Telkom Indonesia and had reviewed by Expert Show less

• 

  McEasy

  Jun 2024 - Apr 2025

  1. Developed and executed detailed test cases to document testing processes, ensuring comprehensive coverage and traceability2. Conducted thorough functional testing to validate that developed features meet specified requirements, resulting in improved product quality and user satisfaction3. Replicated and analyzed user-reported issues, identifying root causes and collaborating with development teams to implement effective solutions4. Performed precise data adjustments and manipulations based on user requests, ensuring data accuracy and consistency5. Executed detailed data audits on new systems to confirm data integrity and consistency with existing user data, facilitating smooth system transitions Show less

  • QA & Data Analyst

    Nov 2024 - Apr 2025

  • Data Analyst

    Jun 2024 - Oct 2024