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Oluwatayo Babawale (MCT), ACIB

Oluwatayo Babawale (MCT), ACIB

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  • Timeline

  • About me

    Client Relationship Manager | Fintech and Banking Operations Professional | Microsoft AI and Google Project Management Certified

  • Education

    • University of Lagos

      2014 - 2018
      Bachelor of Science - BS Mass Communication/Media Studies

  • Experience

    • Baxi by Onafriq

      Jan 2019 - Mar 2024

      Provided comprehensive support to partners by addressing technical inquiries, troubleshooting issues, and facilitating resolution. This entailed close collaboration with diverse teams such as Sales, Merchant acquisition, and customer experience to effectively address partner needs and optimize platform performance. Additionally, a key responsibility was actively contributing to refining partner support processes and workflows, ensuring continuous improvement and enhanced service delivery.

      • Partner Support Analyst

        Sept 2023 - Mar 2024

      • Operations Analyst

        Apr 2022 - Oct 2023

      • Sales Executive

        Jan 2019 - Mar 2022

    • Access Bank Plc

      Sept 2023 - now

      This was an intensive 6-month training program geared at preparing me for a career in Access Bank. The first 3 months involved a classroom learning phase facilitated by the prestigious Access Bank School of Banking Excellence followed by another 3 months of practical on-the-job training. It equipped me with expertise in Financial Analysis, Accounting, Banking Operations, International Trade Finance, Credit and Risk management, Legal Banking, Customer Experience, and Advanced Data Analytics.

      • Executive Trainee

        Apr 2024 - now

      • Graduate Trainee

        Sept 2023 - Apr 2024

  • Licenses & Certifications

    • Microsoft Certified: Azure AI Engineer Associate

      Microsoft
      Sept 2021

    • Microsoft Certified: Azure AI Fundamentals

      Microsoft
      May 2021

    • Microsoft Certified Trainer (MCT)

      Microsoft

    • Business Intelligence and Data Analytics

      Dataleum
      Jan 2024

    • Microsoft Certified Trainer 2022-2023

      Microsoft
      Nov 2022
      View certificate certificate

    • Google Project Management Certificate

      Coursera
      Jul 2021
      View certificate certificate

    • Cybersecurity Essentials

      Cisco
      May 2023
      View certificate certificate

    • Technical Support Fundamentals

      Google
      Apr 2021

    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Dec 2021
      View certificate certificate

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Feb 2021

  • Honors & Awards

    • Awarded to Oluwatayo Babawale (MCT), ACIB
      Merit Award Access Bank School of Banking Excellence Apr 2024 I am proud to have been awarded a merit recognition award by the prestigious Access Bank School of Banking Excellence for achieving an exceptional overall average of 86.89% upon graduation, showcasing my commitment to academic excellence and the ideals of banking.
    • Awarded to Oluwatayo Babawale (MCT), ACIB
      MVP Baxi by Onafriq Dec 2022 Most valuable player award in recognition of outstanding work ethic, performance and a great attitude to work for the Operations Department.