Andrea M. Neumann

Experience

• 

  IDEXX

  Apr 1999 - now

  Extended responsibility for Global CRM Sales and Service Program Manage complex programs across Europe Global responsibility for the Enterprise CRM supporting worldwide Customer Service and Professional Services. EMEA wide Planning and Implementation of cloud based applications to drive efficiency and effectiveness of our Sales-, Service- and Marketing Teams; Managing CRM Design, Built and Implementation for Sales, Service and Marketing for International; Maximizing value by establishing a leadership driven prioritisation process for continued enhancements Accomplished Training Manager with experience in a large multi-national, multi-language organization. Credentialed ATD Master Trainer.Developed Training organization and successfully executed train the trainer program.Coached and developed high number of Presidents Club winners and leadership individuals to success. Training facilitation and field coaching, sales enablement and creating success, drive individual and team sales performance Account management, addressing the needs of various customer types, B2B and B2C, Achievements : Build and established the GSA Water market from 50K to 3Million in 1 year Strategic Market development Internal Sales

  • Director Associate Product CRM

    Nov 2022 - now

  • Senior Global Product Owner CRM Sales

    Jan 2022 - Nov 2022

  • Senior Program Manager Commercial Europe

    Oct 2020 - Jan 2022

  • Global CRM Product Owner Service

    Jun 2020 - Oct 2020

  • Commercial Excellence Manager

    Mar 2016 - Jun 2020

  • CSPO Product Owner

    Apr 2017 - Oct 2019

  • Education And Training Manager

    Jun 2012 - Mar 2016

  • Sales Training and Field Coaching Expert / Trainer

    Mar 2011 - Jun 2012

  • Sales Professional D/A/CH/DK

    Jan 2004 - Mar 2011

  • Sales and Marketing Coordinator

    Apr 2002 - Jan 2004

  • ISAM Water, Dairy and Food

    Apr 1999 - Mar 2003